A chatbot template that will provide quick access for travelers to access all the services of the airport from PNR to taxi and hotel services all in one bot.
Winner - Best Artificial Intelligence Driven Technology Solution
Answer queries by allowing the bot to parse and provide relevant information from the documents using docuSense.
Engage with customers, convert buyers into more clients and closing more deals.
Connect customers to an agent via the live chat option in case of complex queries.
Prebuilt templates that can be easily customized to your needs
Stay on top of your customer conversations with our real-time analytics dashboard
Onboarding and deploying the bot is a breeze
Go omnnichannel with conversations across 15+ channels in one view
How Kolkata Municipal Corporation serves 2.7x more citizens with Engati
Citizens had to visit the government office physically to book appointments.The queries could be answered only during working hours via phone callsWith only one agent available, it became difficult to respond to every incoming query.
With Engati’s bot, citizens can book appointments anytime, anywhere using WhatsApp .It improved agent productivity as the bot responds to citizens’ repetitive queries allowing agents to focus on more important tasks.With Engati’s SMS integration, the bot also sends out SMS notifications to citizens and engage with citizenson the channel they prefer.
citizen queries answered by the bot
reduction in wait time
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