Airport Assistant
A chatbot template that will provide quick access for travelers to access all the services of the airport from PNR to taxi and hotel services all in one bot.
Template Details
Made by
Team Engati
Category
Travel
Winner - Best Artificial Intelligence Driven Technology Solution
Trusted by
Why Engati is the preferred choice for global logistics companies?
FAQ's
Answer queries by allowing the bot to parse and provide relevant information from the documents using docuSense.
Lead Generation
Engage with customers, convert buyers into more clients and closing more deals.
Customer Support
Connect customers to an agent via the live chat option in case of complex queries.
The Engati Advantage
Prebuilt templates that can be easily customized to your needs
Stay on top of your customer conversations with our real-time analytics dashboard
Onboarding and deploying the bot is a breeze
Go omnnichannel with conversations across 15+ channels in one view
Case Study
How Kolkata Municipal Corporation serves 2.7x more citizens with Engati
Challenge
Citizens had to visit the government office physically to book appointments.The queries could be answered only during working hours via phone callsWith only one agent available, it became difficult to respond to every incoming query.
Solution
With Engati’s bot, citizens can book appointments anytime, anywhere using WhatsApp .It improved agent productivity as the bot responds to citizens’ repetitive queries allowing agents to focus on more important tasks.With Engati’s SMS integration, the bot also sends out SMS notifications to citizens and engage with citizenson the channel they prefer.
24x7
Customer Support
36%
citizen queries answered by the bot
80%
reduction in wait time
Try us, you’re in good company
George Hanshaw
Director of eLearning solutions Los Angeles Pacific University
Engati has worked really well for us. Their chatbots make it easy to create individualized learning experiences
Mohit Khetarpal
Business Intelligence Analyst TBO Holidays
Engati’s platform is easy to understand as well as easy to use both from a technical and non technical perspective. The post sales support has also been great. We would definitely recommend Engati to others as it is a highly reliable system
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