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How Vasansi Jaipur Streamlines the Online Shopping Experience
India
96%
Improvement in Resolution Time
30%
Growth in User Engagement
96%
Improvement in Resolution Time

Hear it from our customer

The second-largest professional services network in the world

PwC

The Engati platform is so easy to use, no code and efficient. We are especially impressed with the Dashboard feature where it manages all the user inputs and the user can extract reports as per his requirement. Also, the support service is appreciable

Anisha Panwar
Assistant Manager, PwC

Usecase:

Vasansi Jaipur aimed to increase customer reach across various channels such as WhatsApp, Instagram and Facebook to improve sales and boost revenue.

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They faced challenges in securing customer engagement, adversely affecting their sales.

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1. Executing Promotional Campaigns

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2. Omni-channel Engagement

With Engati's omnichannel capabilities, Vasansi Jaipur extended its
solution to Instagram, Facebook, and WhatsApp for:

The Instagram integration allows the bot to respond to pricing inquiries in comments, mentions in stories, and replies to posts.Additionally, the bot can solicit user feedback and store it to gauge overall satisfaction.