Table of contentsKey takeawaysCollaboration platforms are essential to the new way of workingEmployees prefer engati over emailEmployees play a growing part in software purchasing decisionsThe future of work is collaborativeMethodology
We’ve heard what chatbots are and how they're used in today’s world of automation. But what we don’t have a clear picture of how these chatbots are coded and built. The history of chatbots dates back to 1966, when a computer program called ELIZA, built by Weizenbaum, imitated the language of psychotherapists. It consisted of only 200 lines of code.
In this fast-paced world, considering the ever-evolving demands of the users, coding a chatbot has become more complex. Programming a chatbot does not mean you can simply code a text. It now involves merging Artificial Intelligence with Machine learning.
Here, you can either create a bot by coding, or you can opt for many services out there which provide you a substructure to build a chatbot on. These DIY chatbot platforms have all the background work done, from coding to ensuring that these chatbots run smoothly. To build a chatbot, visit us at Engati and try a free chatbot demo!
In this article, we talk about coding chatbots v/s using DIY Chatbot Platforms. Which one is better and what to choose?
Coding a Chatbot
How does coding a chatbot work?
All the working of coding chatbots today are mainly based on this model:
So, how do you build a chatbot? (using Python)
Besides requiring hands-on knowledge in scikit library and Natural Language Toolkit(NLTK), building a chatbot from scratch includes the following processes, namely-
Once all this is done, a chatbot has been built for you. However, you have to understand the challenges that come during and post-production. Some of them are:
Click here to read our previous blog on chatbot challenges and how to overcome them the right way!
Now that we’ve brushed upon manually building a chatbot, let’s get on to the next section.
DIY Chatbot Platforms
The DIY Chatbot platforms have proved to be the ultimate salvation for beginners and non-technical users without much knowledge in programming and coding. Incorporating Machine Learning and Natural Language Process programs into the platform, which are the key aspects, leaves you with only creating the conversational flow and the tasks you want the chatbot to perform. Thus, designing these bots is as simple as dragging and dropping from a set of pre-defined functionalities, coupled with some scope to modify and customize them for your specific business objectives. Here are some of the benefits of these DIY chatbot platforms:
It definitely is a great idea to involve AI Chatbots in your digital marketing, yielding efficient results in less amount of time. But creating one that meets all the expectations of your organization can be pretty challenging. Instead, you could just choose a platform that provides you with ready-made chatbots in accordance with your requirements.
With Engati, you can build your bots without the need for processing and coding tool. You can create bots in under 10 minutes. It’s also available on 12 messaging platforms and mobile apps, making it easily accessible. Consisting of one single code base for all, it saves your time and is easy on the pockets. Engati gives you the experience of high-class technology and user satisfaction using SaaS-based platforms and open stack technologies.
We've laid the tools out for you to build your first DIY chatbot. All you need to do now is register with Engati. Get started today!