Table of contentsKey takeawaysCollaboration platforms are essential to the new way of workingEmployees prefer engati over emailEmployees play a growing part in software purchasing decisionsThe future of work is collaborativeMethodology
Chatbots are being used extensively across many sectors of businesses today. Here's the insider's edition on how automation is at its height and how it's only getting bigger from here. So with all its popularity and fanfare, we thought of giving you all a little insight on how chatbots help in businesses and what insiders have to say about them.
“Marketing automation with the help of marketing bots has a potential to become a key one on the marketing scale of the near future” says Elon Musk. Adding to this, he also says “With automation, there will come abundance. Almost everything will get very cheap”.
Now, who doesn’t want that?! Well, we cannot disagree with Elon Musk. His understanding of the market and technology comes with utmost experience, after all. Chatbots have been a great medium to automate any kind of monotonous tasks. So recently, Business Insider released an article that says “80% of the businesses will be using chatbots by 2020”. Let’s see why!
All about chatbots and businesses!
We can endlessly talk about how chatbots are trending, anticipate what they’re going to result in and review some interesting examples. Yet, there are some of us who would question their significance and dig deep into how they can leverage chatbots for businesses. Chatbots are being widely used among several large scale companies today. Some of them that we use in our daily lives, like Slack, Messenger, Kik, Siri, Alexa and much more. If these companies make use of this technology, then there must be some real use-cases to it.
Chatbots have never been large-scale industry specific. Small scale businesses like restaurants, delivery services, travel agencies, education, e-commerce etc are seen to be striking gold as well! But let’s get down to the strategies of deploying these bots by businesses. This is to give you a clearer picture of how these chatbots really help you achieve a smooth run in the business front.
How do chatbots work in favour of businesses?
Why does your business need it?
According to our insiders for this edition, businesses need them to:
Become an insider
So chatbots are a one-time investment that helps businesses reduce staff requirements, save time and operational costs. According to our Insider's edition chatbots are the hottest trend in artificial intelligence and marketing today. Hence gradually becoming a business’s favorite tool. To build a chatbot for your business, visit our website Engati and choose from 200 chatbot templates to customise the ideal bot yourself.
Check out chatbot demo videos on how to build a bot on our Youtube channels. Thanks for reading. We hope this blog was helpful.
Why not get started right away? Schedule your chatbot demo now!