Intelligent bots

Support your customers 24/7, without any delays

AI-driven bots

The most effective way to create cross-channel customer engagements at scale.

Engage with customers
across multiple channels

Our AI-powered bots ensure every customer gets an instant response,
regardless of the time, the day, or the language.

What makes our bots so amazing?

Proprietary NLP Engine

Our proprietary machine learning-based e.Sense NLP extends Intent and Entity recognition to intelligently support your customers.

Minimal coding

Build conversation flows with minimal coding in under 10 minutes.

Simplified bot training

Quickly train your bot with FAQs & documents using Cognitive Search.

Integration framework

Integrate with CRMs such as Salesforce, Freshdesk & other cloud apps like Google Calendar, Google Sheets, Zapier, and many other apps natively.

14 chat channels

Deploy across Messenger, WhatsApp, and 12 other channels with an easy setup.

Localization

Engage customers across the world in 50+ languages, including Right to-Left languages like Arabic.

Proprietary NLP Engine

Our proprietary machine learning-based e.Sense NLP extends Intent and Entity recognition to intelligently support your customers.

Minimal coding

Build conversation flows with minimal coding in under 10 minutes.

14 chat channels

Deploy across Messenger, WhatsApp, and 12 other channels with an easy setup.

Simplified bot training

Quickly train your bot with FAQs & documents using Cognitive Search.

Integration framework

Integrate with CRMs such as Salesforce, Freshdesk & other cloud apps like Google Calendar, Google Sheets, Zapier, and many other apps natively.

Localization

Engage customers across the world in 50+ languages, including Right-to-Left languages like Arabic.

Here’s how Engati’s chatbot
solutions can help you

Customer Support

Streamline and personalise customer support process with bots and agents working together.

Conversational Commerce

Streamline e-commerce by helping with product search, payments, order tracking, etc.

Sales & Marketing

Offer product recommendations, broadcast promotional offers, and simplify purchases.

Service Management (ITSM)

Support internal customers by leveraging bots to answer repetitive IT support queries.

Intelligent Human Resources

Automate hiring process and offer instant responses to employee queries with an HR bot.

Transaction Enquiries

Automate financial transaction reporting and allow your agents to focus on complex queries.

Reimagine the customer journey

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contact@engati.com

Intelligent bots

AI-driven bots

Engage with customers
across multiple channels

What makes our bots so amazing?

Conversation Stitching

Conversation Stitching

Proprietary NLP Engine

Minimal coding

Simplified bot training

Integration framework

14 chat channels

Localization

Proprietary NLP Engine

Minimal coding

Simplified bot training

Integration framework

14 chat channels

Localization

Proprietary NLP Engine

Minimal coding

14 chat channels

Simplified bot training

Integration framework

Localization