lead generation chatbot

Information & Technology - Lead Generation

Leading technology solutions provider for government, education & healthcare sector, wanted to improve lead generation on their website

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lead generation chatbot

The Solution

This company is one of the largest providers of technology services in the region. It processes over 2.5 million transactions in a month.
They were looking for a solution to collect information from large number of visitors on their website. The queries were a healthy mix of customer service enquiries and job seeker requests. Engati designed an ai chatbot for the firm. The chatbot is trained to answer all the incoming queries and handle them based on the key intent. Key objectives accomplished include: 
  • - Streamlined Job Requests 
  • - Lead Generation
  • - Automated routing to Support Agents
  • - Improved Customer Experience 
vertical
Vertical
Information and Technology (IT)
region
Region
West Asia
use case
Use case
Lead Generation
live since
Live Since
September 2018

Chatbot features used

NLP
Natural Language Processing
integration
Integration Hub
live chat
Live Chat
multilingual bot
Multilingual

Chatbot screenshots

lead generation chatbot
lead generation chatbot
lead generation chatbot