Knowledge Transfer chatbot

Knowledge Transfer - Manufacturing

Renowned American Office & Home furniture company wanted help with creating engagement & awareness for a new offering

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Knowledge Transfer chatbot
The Solution
The 100+ year old company is one of the furniture giants of the USA. Known for providing superior quality and design the company grosses more than USD 2 Billion in revenue.
The company launched a new product in the market. They wanted a method to train employees on the product. Along with it, they wanted to use it as an engagement opportunity with their employees. A chatbot was developed to answer all queries related to the product. It was deployed on corporate slack and their internal website and was accessible by 8000+ employees of the company. Objectives accomplished included: 
  • - Efficient knowledge sharing
  • - Employee training for Product Launch
  • - Increased Employee Engagement
vertical
Vertical
Human Resource
region
Region
America
usecase
Use case
Knowledge Transfer
livesince
Live since
September 2019

Features Used

NLP
Advanced NLP
integration
Integration hub
api framework
API framework
chat channels
Internal Chat Channels
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chatbot for manufacturing
chatbot for manufacturing
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