Knowledge Transfer chatbot

Manufacturing - Knowledge Transfer

Engati helped a renowned American office & home furniture company with creating customer engagement & awareness for thier new offering.

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Knowledge Transfer chatbot

The solution - Chatbot for employee engagement

The 100+ year old company is one of the furniture giants of the USA. Known for providing superior quality and design the company grosses more than USD 2 Billion in revenue.
The company launched a new product in the market. They wanted to train their employees on the product and use it as an employee engagement activity as well. An ai chatbot was developed to answer all queries related to the product. It was deployed on corporate slack and their internal website and was accessible by 8000+ employees of the company. Objectives accomplished included: 
  • - Efficient knowledge sharing
  • - Employee training for Product Launch
  • - Increased Employee Engagement
vertical
Vertical
Human Resource
region
Region
America
usecase
Use case
Knowledge Transfer
livesince
Live since
September 2019

Chatbot features used

NLP
Advanced NLP
integration
Integration hub
api framework
API framework
chat channels
Internal Chat Channels

Chatbot screenshots

chatbot for manufacturing
chatbot for manufacturing
chatbot for manufacturing