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Knowledge Transfer - Manufacturing
Renowned American Office & Home furniture company wanted help with creating engagement & awareness for a new offering
GET STARTED FREEThe Solution
The 100+ year old company is one of the furniture giants of the USA. Known for providing superior quality and design the company grosses more than USD 2 Billion in revenue.
The company launched a new product in the market. They wanted a method to train employees on the product. Along with it, they wanted to use it as an engagement opportunity with their employees. A chatbot was developed to answer all queries related to the product. It was deployed on corporate slack and their internal website and was accessible by 8000+ employees of the company. Objectives accomplished included:
- - Efficient knowledge sharing
- - Employee training for Product Launch
- - Increased Employee Engagement
Vertical
Human Resource
Region
America
Use case
Knowledge Transfer
Live since
September 2019
Features Used
Advanced NLP
Integration hub
API framework
Internal Chat Channels
Numbers
90, 000 +
Interactions
18.9
Messages per Conversation
25%
Renewal Requests
Screenshots
Create a Chatbot now
WeChat
Skype
Kik
Messenger
Slack
Whatsapp
Twitter
Website
Line
Telegram
Viber
Skype for Business
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