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Skype Bot


Skype is an instant messaging app that has online text messages and video chat services. Skype’s text, voice, and video features make it simple to share experiences with the folks that want to keep in touch with you, wherever they are. You'll be able to use Skype on whatever works best for you – on your phone, or computer, or even a TV. You can deploy your own chatbot on Skype with the help of Engati.

1. What is a Skype bot? 

Skype bots are artificially intelligent programs that you simply can chat with on Skypes platform. You can simply click on the bot and begin typing.  

2. What does a bot do?

A bot is a software application that's programmed to try to do certain tasks. Bots are automated, which suggests that they run on instructions without somebody's input in order to get started. Bots often imitate or replace a person's/ user's behavior.


3. How do I block or remove a bot?

You can block or remove a bot the same identical way you would block or remove a Skype contact. If you wish to report feedback on a selected bot, contact the bot developer directly. You will find the name of the developer within the 'created by' section of the bot's profile.

 4. How do Skype chatbots work?

Skype chatbots work the way you'd expect them to. As a text-based chatbot, they reply to buttons and text inputs. Some chatbots may also form process images that are often fun to interact with.


5. Does Skype for Business support chatbots? 

Yes, chatbots can be integrated within Skype for Business.  Skype chatbots are used by many large clients as an internal communication tool which makes it a perfect platform for implementing a chatbot.


6. How to Connect a bot to Skype?

Skype is an app where you can connect with your users through the medium of video, voice calls, and messages. These features and functionalities of Skype can be extended by creating bots that enhance the Skype interface for its users. As of October 31, 2019, the Skype channel now does not accept new publishing requests for bots. This won't mean that you cannot create new bots, it just has a few restrictions in a place, like now, only 100 users can interact with your bot. A larger audience won't be able to interact with your bot till Skype doesn't update its rules, but don't worry because your current bots on Skype will still be able to interact with their users. In the time period (2014-2016), deploying chatbots on Skype for Business was a sort of pain. There was little to no access. Thankfully, towards the tip of 2017, they started opening things up - making everyone's life easier. We need to understand that Skype for Business Bot Framework channel is still available in the Developer Preview mode.


7. How to set up a Skype bot?

Engati is one of the world’s best no-code free conversational UI platform. Given below is a detailed guide on how to set up your Skype bot using Engati’s platform.

  1. Access to Setup:
  • Access Deploy workflow from the Navigation.
  • Then explore for Skype icon.


  1. Steps on how to configure Skype 
  • Create a bot on Bot framework.
  • If you've got a Skype account then head to URL “” and register. If you don’t have an account you'll need to create a Microsoft account to proceed further. 
  • Please enable the endpoint for streaming (check box) and also enter the details for your bot in the bot framework. 


  1. Updating Messaging endpoint 
  • In order to deploy Skype, please enter the URL for the endpoint from your Engati portal. It will be located under the configuration section.


  1. Creating App ID and App Secret password
  • First, click on the button that is labeled as Create Microsoft App ID and password in the configuration section.
  • Now, click on the button below your app id. After clicking on the button you will be redirected, click on the button that says “Generate an app password to continue”. Clicking on this will generate your password. Jot down this app password as shown on the home screen for future reference.
  • Click on the button Finish and return to Bot Framework.
  • Now, click on the “Register” button and your Bot is made.
  • Return to Engati Portal and attend Deploy -> Skype. In the App ID, fill in the App Secret details. Click on the “Save” button.
  • On Bot framework add Skype as a channel.
  • Visit your Microsoft Bot Framework URL “”, and choose your bot. 
  • Click on the Skype icon under "Add a featured channel" in Bot Framework. 
  • Now, click on the “Save” button. 
  • Further, click on “Channels” within the menu and you’ll be redirected to the subsequent screen. Now click on “Skype” to feature the bot into your contact.


  1. Adding to your Skype contacts. 
  • Click on “Add to Contacts”, the Skype application is launched. Now, send a message to the bot from your Skype contacts and test your bot there.
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