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Steve DiGioia, Customer Service Crusader, Author & Trainer throws light on how can technology inspire a customer culture shift within the organization.
Marc Gordon Keynote speaker on managing and delivering exceptional CX, tells us how to deliver customer experience the Walt Disney way and about sticky notes
Ujjyaini Mitra shares with us the ways to democratize access to data and tells us how gamification can help to accelerate the interpretation and understanding of data.
Donna Webber, reveals what is the biggest Customer Onboarding Challenge and helps in recognizing, evaluating and rectifying the Metrics on Engati CX.
Nazareen Ebrahim talks abOut who is actually responsible for AI ethics and what are the various AI biases faced on her exclusive interview on Engati CX
We're in an age of technological convergence. Jeremy Scrivens shows us how we're moving from the part to the whole and how to innovate at this time. Read now.
Christopher Kenna throws light on what is under the hood for workplace diversity and inclusion technology exclusively on the Engati CX show
Harold Sinnott talks about how effective is the integration of customer experience tools in this age of digital transformation exclusively on Engati CX.
Jane Frankland talks about the role that technology plays in developing cybersecurity solutions to meet growing customer gaps and shortfalls on Engati CX
Jen Stirrup shares her expert opinion on what are some best practices for organizations to adopt to create more inclusive workplaces on exclusively on Engati CX
Dan Hoff-Rodrigues gives us the top tips for successful intelligent automation implementation in 2022 and also the best digital tools that enhance CX.
Justin Robbins tells us how companies can emphasize more on creating unique experiences or better experiences for our customers exclusively on Engati CX
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