Dinis Guarda talks about the importance of AI and chatbots in the finance sector (especially when it comes to Fintech), Blockchain, cryptocurrency, and their applications.
Innovate with Technological Convergence
Jeremy talks about innovation in an age of technological convergence. He speaks of moving from part to the whole with Technology and Innovation being the bigger picture.
Neuro-Marketing for Cx
Roger Dooley discusses Neuromarketing and the role that Artificial Intelligence can play to help with Neuromarketing for delivering better Cx.
Content Targeting
Dr. Robin Kiera, Consulting & Marketing Agency | Personal & Virtual Speaker - Digitalscouting.de talks about ""B2B on TikTok? and Content Targeting"" on Engati CX.
Personalising with Data
Lori H. Schwartz Principal, Curator of Experiences - Storytech talks about personalizing data on Engati CX.
Journey to Customer Centricity
Silvana Bljan talks about understanding your customers, engaging with them and making your business customer-centric.
Overtaking your competition with AI
Industry analyst and columnist, Jeff Kagan talks about overtaking your competition with technology and AI.
Technological Convergence
No. 1 Future of Work influencer, Jeremy Scrivens, expands on technological convergence and how to innovate in this digital age.
Simplified Customer Experience
Ricardo Gulko helps us understand how simplified experiences help transform innovation capacity and technology design.
Top 10 Tips to Harness AI
Katie shares her top 10 tips on how to harness AI to gain a competitive edge for your organization
Empathy, collaboration & growth with AI
Considered one of the Top 10 CX influencers worldwide, Dennis Wakabayashi talks about how empathy and collaboration lead to growth for your organization.
From Finserv to Fintech
Vikaas talks about developing the mindset to evolve from Finserv to Fintech.
The Next Big Tech
Dinis Guarda, one of the most influential Blockchain experts, takes a seat on Engati CX to talk about the technology of the future.
Rapid Digital Transformation
Luis Suarez discusses how the business scenario is changing due to rapid digital transformation and how to keep up with the pace.
Leadership amongst youth
Neville Gaunt, the CEO of Mind Fit shows us how young leaders are thriving in these unprecedented times.
Understanding the world through data
Bob E. Hayes, the president of Business Over Broadway shares how understanding our data enhances our world view.
Developing digital mindsets
According to Co-founder & CEO, Javaid Iqbal, to succeed in the digital age, you have to develop a digital mindset.
The 3 pillars of content marketing
Explore the 3 pillars of content marketing with Twitter specialist, Keith Keller.
IoT 101
Tripp Braden, top tech influencer, gives us a crash course on everything related to IoT
Revolutionising the automobile industry
Fasten your seat belts! Hussein Dajani reveals how digital transformation has revolutionised the automobile industry
Automate or checkmate
Fredrick Hofflander states that businesses that are unaware about AI are at risk of harming their business. What’s your move?
Neuro-linguistic programming in customer service
Explore neuro-linguistic programming in customer service with global CX speaker, Frans Reichardt!
Making Brands Social
Tweeting goddess, Samantha Kelly shares her magnificent insights on making brands social.
Customer Oriented Tech
Leverage the power of customer-oriented tech with Cyril Coste.
Post-Pandemic Tech
Gary Bizzo explores the recent developments of post-pandemic tech
Fostering public sector innovation
Here’s Ann Dunkin on how to foster innovation across public sectors.
3 pillars of IT transformation
Business keynote speaker, Gordon Tredgold, believes organizations must identify their problem areas and build IT transformation strategies to address these concerns.
Empowering your business with AI
The key to empower any business is AI as stated by Nadia Vincent. She advises businesses to align digital tools with business strategies.
Achieving success via customer journey mapping
Jim Tincher highlights the importance of customer journey mapping to recognize the various touchpoints of the customer journey.
The growth & innovation mindset
“Digital transformation is not just about the technology. It’s so much more,” as stated by Rashim Mogha.
AI against cybercrime
Tina Gravel urges businesses to develop a zero-trust policy using AI to protect themselves and their customers against cybercrimes.
Personalize Your Pitch
Carson Heady, Author of Best-Selling series, “Birth of a Salesman” helps you perfect your pitch with the power of personalization.
Why you need Customer Success
Kristen Hayer, Founder & CEO of The Success League talks about how customer success management can help businesses out significantly.
Powerful traits of an effective customer service team
Marilyn Suttle explores the rapid onset of digital transformation and how SMEs can use remote work and digital channels to its advantage.
How the EU’s privacy laws impact personalization
Can technology get in the way of delivering a quality customer experience? Jo Boswell explores this and predicts CX trends for 2021.
The problem with algorithms: who’s responsible for AI bias?
Joanna Bryson, Professor of Ethics and Technology at Hertie School, explores the role machines play when it comes to algorithmic biases.
Computational linguistics: the challenges
Thomas Wolf, Co-founder and CSO at Hugging Face, believes that while NLP and Computational Linguistics have a very bright future, there’s a lot of room for improvement.
Developing a Voice of the Customer mindset
Alex Genov discusses the challenges that market research teams are facing in regards to Data management and advanced technology.
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About Engati
Engati is a no-code chatbot platform with multilingual capabilities for global customers. With our smart AI bots, we help you create the smoothest of customer experiences across 14+ platforms. And now, we're even helping you answer your customers' most complicated questions in real-time with Engati Live Chat. So, let's get started?
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