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Customer Experience

The world’s best customer experience experts share insights on filling the pits and building the peaks of your customer experience.

Future of Business

Business, as we know it, is changing. Our only options are to ride the wave of change or to get swept away. So, brace yourselves for the changes.

Conversational Automation

Learn how conversational automation can delight your customers while relieving your employees of monotonous tasks.

AI revolution

AI is now an all-pervasive technology. From Aviation to Medicine, every industry is leveraging Artificial Intelligence to strengthen its processes.

Digital Transformation

Digital Transformation has now evolved from a buzzword to a necessity. It’s no longer a choice, it is now vital for the survival of businesses.

Stay Updated with Trends

Automation Applications in Business

Avrohom Gottheil talks about using automation in the right place and the right time to make your marketing message heard in a world full of noise.

Enhancing Customer Experience

After delivering presentations for Disney, Lexus, Shell and many others, Shep Hyken speaks to Engati about creating great customer experiences.

Digital Transformation

The world’s No.1 Marketing Influencer, Vladimer Botsvadze, speaks to Engati on Digital Transformation.

3 Pillars of Social Impact

The ‘torchbearer for ethical tech, Dr. Sally Eaves speaks to Engati on AI, Blockchain, Gender Inequality and the 3 Pillars of Social Impact.

Machine Learning Across Disciplines

Dr. Andreas Maier speaks to Engati on Machine Learning and its interdisciplinary nature

3 Pillars of Content Marketing

Global Twitter Marketing Specialist, Keith Keller speaks to Engati on content marketing and 3 pillars of content marketing

Future of Digital Marketing

Shane Barker, the CEO of Shane Barker Consulting talks to Engati on the Future of Digital Marketing.

True Digital ROI

Data diva, Steph Nissen, shares her incredible insights on the importance of tracking your true digital ROI.

Decoding Customer Needs

The Godmother of Customer Experience, Jeanne Bliss speaks to Engati on understanding your customer’s needs and practicing Fearless Listening.

Cloud Computing & AI

Neil Cattermull makes us rethink the way we adopt new technology. He also talks about how software and hardware will both be offered as services

Humanizing AI

Dr. Johannes Drooghaag talks about the future of tech and how we need to make AI more human and accessible.

The Art of Providing Value to Consumers

The Digital Ghost Queen Elise Quevedo shares her amazing insights on the art of providing value to consumers

How to Make your CX Customer-Centric

A true Titan of CX, Colin Shaw talks about focusing on your customers and making CX customer-centric

How to Craft a Seamless Customer Journey

After working with the likes of McDonalds, Humana, and Discover, Dan Gingiss brings his brilliant customer experience insights to Engati CX.

Building Global Powerhouses

Join Joanne Moretti as she explains how to build effective digital marketing strategies and turn your business into a global powerhouse.

Growth hacking 101

Jonathan Aufray joins us to shed some light on the science behind growth hacking

Wearables vs The Virus

The Wearable Expert, João Bocas, talks about deploying wearable technology in the war against COVID-19.

Data and Tech Philosophy

Moz Marketing Scientist, Dr. Peter Meyers tells us about the philosophy behind understanding your data & tech.

Revolutionizing Customer Retention

Join David Avrin, globally-renowned CX keynote as he shares his insights on how to revolutionise customer retention to acquire more customers.  
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True Digital ROI

Data diva, Steph Nissen, shares her incredible insights on the importance of tracking your true digital ROI
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NLP — from the 1950s to the 2020s

Explore the evolution of NLP with Dr. Ganapathi Pulipaka

The 3D’s of Digital Transformation

Here are Linda Grasso’s 3D’s of digital transformation and why innovation is vital in the current digital age.

The 3 Pillars of Social Impact

Dr. Sally Eaves, The Torchbearer of Ethical Tech, talks to Engati about The 3 Pilllars of Social Impact.

Decoding customer needs

Jeanne Bliss, the Godmother of CX delves into the art of decoding customer needs.

The impact of AI on telecom

Ravi Prasad shares his insights on how AI is transforming the telecommunications industry.

Creating rich user experiences

Here’s Dr. Swapnil Dambe on how to create rich user experiences with the power of data and AI.

Empathy, Collaboration & Growth with AI

Dennis Wakabayashi believes that creating stellar experiences starts with empathy and collaboration, which ultimately leads to growth.
Featured

Revolutionizing Customer Retention

Join David Avrin, globally-renowned CX keynote speaker, as he shares his insights on how to revolutionize customer retention to acquire more customers.
Featured

Digital Ethics and Transformation

Forbes contributing writer, Hessie Jones shares her insights on striking the balance between digital ethics and digital transformation.

Decoding Digital Transformation

Master the art of decoding digital transformation, with Wissam Al Adany, to stand out from the sea of emerging competitive IT services.

Intrinsic motivation for extrinsic results

Intrinsic motivation leads to extrinsic results, according to Global CX guru, Claire Boscq-Scott.

Going two steps ahead with tech

Here’s Steven Van Belleghem on how to be two steps ahead of the game with technology.

Return on Relationship

Explore the importance of Return on Relationship with Ted Rubin.

Driving efficiency with AI & logistics

In order to drive efficiency, you need to incorporate AI, logistics, and Jim Barnabee’s tools and techniques into the mix.

Driving efficiency with AI & logistics

Jim Barnebee talks about the importance of using AI & logistics to drive efficiency.
Featured

Redefining education with AI

Kim Wiliam Gordon believes AI will redefine education by delivering tailored experiences for students.
Featured

The tech in HealthTech

According to Mike Biselli, HealthTech is booming and will only become more sophisticated as we see more advancements in AI.

AI - a new perspective

Tech has always been a part of our lives according to Sarah-Jayne Gratton. Today we’re seeing a shift, amplified by COVID-19. She’s bringing a new perspective on AI.

End-to-end tech implementation

Mandisa Makubalo shares her exclusive insights on the virtual customer environment, end-to-end tech implementation and how it impacts effects businesses.

The evolution of call center management

Colin Taylor shares his insider tips on how to exceed customer expectations at every point of the customer journey.

Journey to customer centricity

Explore the Silvana Buljan’s Start - Create - Engage methodology to begin your journey towards customer centricity.

The superpower for any business

Lomit Patel believes the superpower for any business is data.
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The Next BIG Tech

Dinis Guarda talks about the importance of AI and chatbots in the finance sector (especially when it comes to Fintech), Blockchain, cryptocurrency, and their applications.

Innovate with Technological Convergence

Jeremy talks about innovation in an age of technological convergence. He speaks of moving from part to the whole with Technology and Innovation being the bigger picture.

Neuro-Marketing for Cx

Roger Dooley discusses Neuromarketing and the role that Artificial Intelligence can play to help with Neuromarketing for delivering better Cx.

Content Targeting

Dr. Robin Kiera, Consulting & Marketing Agency | Personal & Virtual Speaker - Digitalscouting.de talks about ""B2B on TikTok? and Content Targeting"" on Engati CX.

Personalising with Data

Lori H. Schwartz Principal, Curator of Experiences - Storytech talks about personalizing data on Engati CX.

Journey to Customer Centricity

Silvana Bljan talks about understanding your customers, engaging with them and making your business customer-centric.

Overtaking your competition with AI

Industry analyst and columnist, Jeff Kagan talks about overtaking your competition with technology and AI.

Technological Convergence

No. 1 Future of Work influencer, Jeremy Scrivens, expands on technological convergence and how to innovate in this digital age.

Simplified Customer Experience

Ricardo Gulko helps us understand how simplified experiences help transform innovation capacity and technology design.

Top 10 Tips to Harness AI

Katie shares her top 10 tips on how to harness AI to gain a competitive edge for your organization

Empathy, collaboration & growth with AI

Considered one of the Top 10 CX influencers worldwide, Dennis Wakabayashi talks about how empathy and collaboration lead to growth for your organization.

From Finserv to Fintech

Vikaas talks about developing the mindset to evolve from Finserv to Fintech.

The Next Big Tech

Dinis Guarda, one of the most influential Blockchain experts, takes a seat on Engati CX to talk about the technology of the future.

Rapid Digital Transformation

Luis Suarez discusses how the business scenario is changing due to rapid digital transformation and how to keep up with the pace.

Leadership amongst youth

Neville Gaunt, the CEO of Mind Fit shows us how young leaders are thriving in these unprecedented times.

Understanding the world through data

Bob E. Hayes, the president of Business Over Broadway shares how understanding our data enhances our world view.

Developing digital mindsets

According to Co-founder & CEO, Javaid Iqbal, to succeed in the digital age, you have to develop a digital mindset.

The 3 pillars of content marketing

Explore the 3 pillars of content marketing with Twitter specialist, Keith Keller.

IoT 101

Tripp Braden, top tech influencer, gives us a crash course on everything related to IoT

Revolutionising the automobile industry

Fasten your seat belts! Hussein Dajani reveals how digital transformation has revolutionised the automobile industry

Automate or checkmate

Fredrick Hofflander states that businesses that are unaware about AI are at risk of harming their business. What’s your move?

Neuro-linguistic programming in customer service

Explore neuro-linguistic programming in customer service with global CX speaker, Frans Reichardt!

Making Brands Social

Tweeting goddess, Samantha Kelly shares her magnificent insights on making brands social.

Customer Oriented Tech

Leverage the power of customer-oriented tech with Cyril Coste.

Post-Pandemic Tech

Gary Bizzo explores the recent developments of post-pandemic tech

Fostering public sector innovation

Here’s Ann Dunkin on how to foster innovation across public sectors.

3 pillars of IT transformation

Business keynote speaker, Gordon Tredgold, believes organizations must identify their problem areas and build IT transformation strategies to address these concerns.

Empowering your business with AI

The key to empower any business is AI as stated by Nadia Vincent. She advises businesses to align digital tools with business strategies.

Achieving success via customer journey mapping

Jim Tincher highlights the importance of customer journey mapping to recognize the various touchpoints of the customer journey.

The growth & innovation mindset

“Digital transformation is not just about the technology. It’s so much more,” as stated by Rashim Mogha.

AI against cybercrime

Tina Gravel urges businesses to develop a zero-trust policy using AI to protect themselves and their customers against cybercrimes.

Personalize Your Pitch

Carson Heady, Author of Best-Selling series, “Birth of a Salesman” helps you perfect your pitch with the power of personalization.

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