Top 14 CX influencers for March 2021
Blog
Videos
Podcasts

Here are the categories to choose from

Customer Experience

The world’s best customer experience experts share insights on filling the pits and building the peaks of your customer experience.

Future of Business

Business, as we know it, is changing. Our only options are to ride the wave of change or to get swept away. So, brace yourselves for the changes.

Conversational Automation

Learn how conversational automation can delight your customers while relieving your employees of monotonous tasks.

AI revolution

AI is now an all-pervasive technology. From Aviation to Medicine, every industry is leveraging Artificial Intelligence to strengthen its processes.

Digital Transformation

Digital Transformation has now evolved from a buzzword to a necessity. It’s no longer a choice, it is now vital for the survival of businesses.

Stay Updated with Trends

Driving efficiency with AI & logistics

Jim Barnebee talks about the importance of using AI & logistics to drive efficiency.
Featured

Redefining education with AI

Kim Wiliam Gordon believes AI will redefine education by delivering tailored experiences for students.
Featured

Strategic segmentation for CX

Ian Williams shows you how to align CX goals with improved top and bottom-line performance and strategic segmentation.

Conquering the barriers of omnichannel communication

Rui Santos discusses the hidden challenges businesses encounter when transitioning from operating in silos to omnichannel.

Handling fake news through AI

Dr. Dorothea Baur, Principal and Owner at the Baur Consulting AG talks about AI’s contribution to the rise of misinformation and fake media.

Fine-tune your business with the latest tech trends

Jay McBain, pioneer of the Dandelion Marketing Approach shares upcoming trends, and how to optimize and automate processes with technology.

The keystone for ethical tech

According to Nell Watson, the ethical aspect of AI needs to be taken more seriously to build a better future.

Exploring international technology transfer

Dr. Aleksandra Przegalinska guides you through building a strategy in AI with technological insights.

Micro-Moments that Matter

TEDx speaker, Jeannie Walters tells you how the tiniest of moments hold the power to make or break your brand's image.

Align your transformation projects in 3 steps

Samantha Middlebrook shares her exclusive CX knowledge strategy and the secret to transforming mistakes into exceptional transformation projects.
Read More

We think you would be interested in...

The tech in HealthTech

According to Mike Biselli, HealthTech is booming and will only become more sophisticated as we see more advancements in AI.

NLP — from the 1950s to the 2020s

Dr. Ganapathi Pulipaka, Chief Data Scientist at Accenture, talks about the transformation of NLP — from the 1950s to the 2020s. 

The fusion of data science and healthtech

According to Ed Wiley, the healthcare industry is ready to deliver solutions and cures through the fusion of data science.

All-Pervasive AI

Everyone uses AI in some way or the other, according to Nigel Wilson. He discusses how to use data mining to deliver personalized experiences.

Tech amid Pandemic

Bill Mew, Founder and CEO of Crisis Team, highlights the importance of security, especially during these uncertain times and recommends shifting towards Cloud.

10 tips to Harness AI

Katie King, CEO of AI in Business, shares 10 exclusive tips to harness AI in your organization.

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