Engati CX Community - Top Thought Leaders and Influencers

Engati CX

Top 6 Influencers for September

How tech is inspiring cultural shift in hospitality

Business Transformation

Steve DiGioia, Customer Service Crusader, Author & Trainer throws light on how can technology inspire a customer culture shift within the organization.

The easy way to great CX

Future of CX

Marc Gordon Keynote speaker on managing and delivering exceptional CX, tells us how to deliver customer experience the Walt Disney way and about sticky notes

Ways to democratize access to data

Tech Corner

Ujjyaini Mitra shares with us the ways to democratize access to data and tells us how gamification can help to accelerate the interpretation and understanding of data.

The biggest Customer Onboarding Challenge

Business Transformation

Donna Webber, reveals what is the biggest Customer Onboarding Challenge and helps in recognizing, evaluating and rectifying the Metrics on Engati CX.

Controlling AI bias and fairness

Tech Corner

Nazareen Ebrahim talks abOut who is actually responsible for AI ethics and what are the various AI biases faced on her exclusive interview on Engati CX

How to Innovate with Technological Convergence

Business Transformation

We're in an age of technological convergence. Jeremy Scrivens shows us how we're moving from the part to the whole and how to innovate at this time. Read now.

How tech is inspiring cultural shift in hospitality

Business Transformation

Steve DiGioia, Customer Service Crusader, Author & Trainer throws light on how can technology inspire a customer culture shift within the organization.