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Steve DiGioia, Customer Service Crusader, Author & Trainer throws light on how can technology inspire a customer culture shift within the organization.
Marc Gordon Keynote speaker on managing and delivering exceptional CX, tells us how to deliver customer experience the Walt Disney way and about sticky notes
Ujjyaini Mitra shares with us the ways to democratize access to data and tells us how gamification can help to accelerate the interpretation and understanding of data.
Donna Webber, reveals what is the biggest Customer Onboarding Challenge and helps in recognizing, evaluating and rectifying the Metrics on Engati CX.
Nazareen Ebrahim talks abOut who is actually responsible for AI ethics and what are the various AI biases faced on her exclusive interview on Engati CX
We're in an age of technological convergence. Jeremy Scrivens shows us how we're moving from the part to the whole and how to innovate at this time. Read now.
Marji J Sherman talks about how do you judge the success of your email campaign also how to handle deliverability problems exclusively on the Engati CX show
Yuri Kruman talks about how can we create a superlative employee experience and improve retention, engagement, and development exclusively on Engati CX
Scott Gilbey talks about how can businesses intend to systematically convert qualified sales opportunities into customers exclusively on Engati CX
Jeff Sheehan, Customer Experience Advisor at CX JS Consulting tells us about the latest model of customer management and journey mapping on Engati CX.
Lilia Stoyanov shares her thoughts on conversational intelligence for internal and customer support/lead generation and even processes like policy issuance
Scott Gilbey talks about how can businesses intend to systematically convert qualified sales opportunities into customers exclusively on the Engati CX show
Pravir Malik talks about the potential benefits of this new paradigm of computing and shares the key principles of quantum theory exclusively on Engati CX
Chloë Thomas while talking about Improving B2B digital experiences, tell us about the rising competition components for B2B eCommerce platforms.
Christopher Kenna throws light on what is under the hood for workplace diversity and inclusion technology exclusively on the Engati CX show
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