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Is employee experience and company culture interdependent?
Business Transformation

Kate Nasser, talks about how the relationship between employee experience and company culture is interdependent & reveals the EX trends that will dominate 2021.

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How data transparency drives customer success
Future of CX

Katie Stabler, gives us guidelines for building a strong focus on continuous improvement and tells us about the consumer behavioural psychology in a B2B sphere.

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Riding the next wave of AI
Tech Corner

Kevin LaGrandeur, talks about how the pandemic has shaped human-centered AI and what influence would human-centered AI would have on the future of work.

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Enhancing Customer Success with Digital tools
Future of CX

Kia Puhm, Founder and CEO DesiredPath tells us why is it essential for businesses consider moving to a SaaS model on her exclusive interview with Engati CX.

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Redefining education with AI
Tech Corner

Watch the exclusive interview with Kim William Gordon, to explore how we’re redefining education with AI and adaptive learning technologies on Engati CX

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Why you need Customer Success
Future of CX

Kristen Hayer, talks about how customer Success is relatively the new discipline and why do Businesses Need Customer Success on her exclusive interview with Engati CX

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Business Transformation
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Has employee and customer experience always been interdependent?
Elise Marengo

Elise Marengo, Head of Customer talks to us about the relationship between employee experience and customer experience on her exclusive interview with Engati CX

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Key Disciplinaries of CX
Future of CX
Nandkishor Tripathi

Nandkishor Tripathi, talks about how should businesses go about designing a superlative customer experience using a data-oriented approach on Engati CX

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Content, Connection and AI
Tech Corner
Kate Bradley Chernis

Kate Bradley Chernis tells us how AI helps with content marketing and guides us on how we use technology to improve marketing and customer experience.

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Bringing communities together with tech
Business Transformation
Lakshya Sivaramakrishnan

Lakshya Sivaramakrishnan, talks about Diversity and Inclusion, and what are some best practices for organizations to adopt to create more inclusive workplaces.

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Feedback loops in B2B Businesses
Business Transformation
Shane Goldberg

Shane Goldberg, talks to us about if DX and change management be implemented simultaneously and what could be the possible implications if something goes wrong.

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Reactive CS to proactive CS
Future of CX
Kristi Faltorusso

Kristi Faltorusso tells us if the development of Voice of the Customer (VoC) programs and CX measurement frameworks is beneficial for business on Engati CX

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Customer Success = Customer Outcomes + Customer Experience
Future of CX
Aaron Thompson

Aaron Thompson tells us about all that business need to know about customer success and the model on how CS is related to Employee Success on Engati CX.

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The economic value of digital identity
Business Transformation
Samiran Ghosh

Samiran Ghosh talks about the role that technologies like Artificial Intelligence (AI) and Blockchain play in social inclusion on the Engati CX show.

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#1 Leadership coach and thinker
Business Transformation
Marshall Goldsmith

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