
Chatbots for Automated Sales and Marketing
Learn how to build chatbots for automating Sales & Marketing
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The Big Idea
30% of top-performing companies today use AI chatbots to deliver superior marketing experiences.
A lot of these experiences are being driven by 24x7 availability. Digital assistants are at the forefront of enabling an always-on presence for businesses. Digital bots answer product queries and help nurture leads to sales completion. They also help with personalized marketing and social media reach. There are a range of automation opportunities in sales & marketing. Key capabilities include:
- Lead Generation and Scoring
- Lead Nurturing and Closure
- Promotional Campaigns across Social Media
- Customer Engagement and Analytics
- Lead Generation and Scoring
- Lead Nurturing and Closure
- Promotional Campaigns across Social Media
- Customer Engagement and Analytics
30%
Reduction in Customer Service Costs
80%
Efficiency for Chatbots to answer routine queries
Features
Conversation Flow Builder
Segmentation
Campaigns
CRM Integrations
Omni Channel
Natural Language Processing
Benefits
Marketing
Send Offers and Promotions
Provide Point-of-sales Information
Cross-selling & Upselling Opportunities
Lead Management
Garner Lead Information
Lead Scoring
Nurture Leads
Analytics
Contact Analysis
Monitor Retention
Customer Profiling
Scheduling
Schedule Sales Calls
Manage Checkpoints
Schedule and Mark Sales Targets