
Chatbots and live chat for sales and marketing automation
Improve your lead generation process using our conversational AI platform.
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The Big Idea
30% of top-performing companies today use AI-powered marketing chatbots to deliver superior marketing experiences.
A lot of these experiences are being driven by 24x7 availability. Chatbots and live chat agents can be at the forefront to enable 24*7 presence for your business. Sales support can answer product queries and help nurture leads to sales completion. They also help with personalised marketing and social media reach. There are a range of automation opportunities in sales & marketing. Key capabilities include:
- Lead Generation and Scoring
- Lead Nurturing and Closure
- Promotional Campaigns across Social Media
- Customer Engagement and Analytics
- Lead Generation and Scoring
- Lead Nurturing and Closure
- Promotional Campaigns across Social Media
- Customer Engagement and Analytics
30%
Reduction in Customer Service Costs
80%
Efficiency for Chatbots to answer routine queries
Features
Conversation Flow Builder
Segmentation
Campaigns
CRM Integrations
Omni Channel
Natural Language Processing
Benefits
Marketing
Send Offers and Promotions
Provide Point-of-sales Information
Cross-selling & Upselling Opportunities
Lead Management
Garner Lead Information
Lead Scoring
Nurture Leads
Analytics
Contact Analysis
Monitor Retention
Customer Profiling
Scheduling
Schedule Sales Calls
Manage Checkpoints
Schedule and Mark Sales Targets
Marketing
Send Offers and Promotions
Provide Point-of-sales Information
Cross-selling & Upselling Opportunities
Lead Management
Garner Lead Information
Lead Scoring
Nurture Leads
Analytics
Contact Analysis
Monitor Retention
Customer Profiling
Scheduling
Schedule Sales Calls
Manage Checkpoints
Schedule and Mark Sales Targets