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Chatbots for Automobile Dealerships
Learn how to build chatbots for Automobile Dealership use cases
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The Big Idea
Customer satisfaction is of utmost importance in the service industry. Automation & speed on every touchpoint in customer journey exponentially improves your customer experience.
AI Chatbots are helping bring big changes in the Automotive industry. By introducing 24x7 availability, Chatbots help improve your user's experience. They are also a great medium to engage with your potential buyers and provide pre sales guidance. A lot of businesses update customers on chatbots with newsletter & product launches. Key capabilities in the industry include:
- Product Information on Cars
- Launch Promotions & Updates
- EMI Calculators & Insurance Guidance
- Demo & Service Booking appointments
- Post Sales & Service Support
- Launch Promotions & Updates
- EMI Calculators & Insurance Guidance
- Demo & Service Booking appointments
- Post Sales & Service Support
30%
Operational Cost reduction expected from Chatbots
80%
of entrepreneurs expected to be using chatbots by 2020
Features
Natural Language Processing
Campaigns
Calendar
Integration hub
Request User Data
Payments
Benefits
Engagement
Share Marketing Information & Broadcast
Schedule Test Drives
Support
Manage Service Requests
Product Support
Efficiency
Reduce Operational Costs
Round the clock Availability
Rich Analytics