Chatbots for Automobile Dealerships

The Big Idea

Customer satisfaction is of utmost importance in the automotive business. Automation & speed on every touchpoint in customer journey exponentially improves your customer experience.

AI chatbots are transforming the automobile industry. AI chatbots along with live chat services have improved the customer experience in the automobile sector. They are also a great medium to engage with your potential buyers and provide pre sales guidance. A lot of businesses update customers on chatbots with newsletter & product launches. Key capabilities in the industry include:

- Product Information on Cars
- Launch Promotions & Updates
- EMI Calculators & Insurance Guidance
- Demo & Service Booking appointments
- Post Sales & Service Support

30%

Operational Cost reduction expected from Chatbots

80%

of entrepreneurs expected to be using chatbots by 2020