The Chatbot serves a dual purpose of explaining their product and on boarding depending on what you require
Template Details
Made by
Team Engati
Category
HR
Winner - Best Artificial Intelligence Driven Technology Solution
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Walking customers through catalogues, suggestions, options and recommending products on ecommerce and providing retail support
Answer queries by allowing the bot to parse and provide relevant information from the documents using docuSense.
Connect customers to an agent via the live chat option in case of complex queries.
Prebuilt templates that can be easily customized to your needs
Stay on top of your customer conversations with our real-time analytics dashboard
Onboarding and deploying the bot is a breeze
Go omnnichannel with conversations across 15+ channels in one view
How Oleeo simplifies HR processes
Challenge
With the huge inflow of repetitive queries coming, HR departments found it diicult to provide support while boosting productivity. Oleeo needed a solution that could automate support across these organizations.
Solution
The bot has scalable upport,24/7. The repetitive queries are mostly answered by bot thus improving agent productivity.Oleeo was able to implement and deploy the same solution across all the organizations with engati's easy and flexible conversational modeler.
1.5x
more users handled than an agent
85%
users handled without agent support
We are extremely grateful to the team at Engati for providing us with their platform and the engineering power to build this bot in a matter of a few days. The platform offers ease of use to folks with little or no experience in bot building
The Engati chatbot platform is so easy to use and efficient. It does not need technical skills. We are especially impressed with the Dashboard feature where it manages all the questions put in by the user and the user can filter down the questions, alter it, add new questions, and extract report as per his requirement. Also, the support service is appreciable. Overall, we are glad to work with you.
Get started on Engati with the help of a personalised demo.
Select an option on how Engati can help you.
I am looking for a conversational AI engagement solution for the web and other channels.
I would like for a conversational AI engagement solution for WhatsApp as the primary channel
I am an e-commerce store with Shopify. I am looking for a conversational AI engagement solution for my business
I am looking to partner with Engati to build conversational AI solutions for other businesses
How many customers do you expect to engage in a month?
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