User Onboarding

The Chatbot serves a dual purpose of explaining their product and on boarding depending on what you require

Template Details

Made by

Team Engati

Capabilities

Browse Products

Walking customers through catalogues, suggestions, options and recommending products on ecommerce and providing retail support

FAQ's

Answer queries by allowing the bot to parse and provide relevant information from the documents using docuSense.

Customer Support

Connect customers to an agent via the live chat option in case of complex queries.

Case Study

How Oleeo simplifies HR processes

Challenge‍

With the huge inflow of repetitive queries coming, HR departments found it diicult to provide support while boosting productivity. Oleeo needed a solution that could automate support across these organizations.

Solution

The bot has scalable upport,24/7. The repetitive queries are mostly answered by bot thus improving agent productivity.Oleeo was able to implement and deploy the same solution across all the organizations with engati's easy and flexible conversational modeler.

1.5x

more users handled than an agent

85%

users handled without agent support