Ticket booking Chatbot

A chatbot template that can help your events booking business by taking away the hassle of providing your customers with ticket/hotel booking facilities.

Template Details

Made by

Team Engati

Category

Entertainment

Winner - Best Artificial Intelligence Driven Technology Solution

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Why Engati is the preferred choice for global logistics companies?

Payments

Collect payment via Stripe integration, a PCI DSS compliant payment gateway, in case of prepaid orders

Booking

Collect information around the user’s travel preferences and basic details, Store the collected information into a CRM

Browse Products

Walking customers through catalogues, suggestions, options and recommending products on ecommerce and providing retail support

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The Engati Advantage

Prebuilt templates that can be easily customized to your needs

Stay on top of your customer conversations with our real-time analytics dashboard

Onboarding and deploying the bot is a breeze

Go omnnichannel with conversations across 15+ channels in one view

Case Study

How TBO Holidays serves customers better through automated support

Challenge

Since TBO Holidays relied on email as their primary communication channel, high volumes of incoming emails created bottlenecks that hindered agent productivity.

Solution

Engati’s conversational modeler helped TBO Holidays create interactive dialog flows that helps users find answers to their questions in a matter of seconds. The bot handles inquiries 24/7 engaging with multiple users at the same time.

How TBO Holidays serves customers better through automated support

1.5x

users handled by the bot

90.40%

of the questions were handled by the bot flows

107%

increase in engagements via bot

Try us, you’re in good company

George Hanshaw

Director of eLearning solutions Los Angeles Pacific University

Engati has worked really well for us. Their chatbots make it easy to create individualized learning experiences

Max McPhee

Herman Miller

Impressed with how quickly the software continues to evolve and grow.Thank you so much for all the help you've given us. With Engati all of our support tickets have been resolved extremely quickly. On the development side I am also impressed with how quickly the software continues to evolve and grow.

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