Restaurant Feedback

This chatbot template can be used to collect feedback from a user for your restaurant. It helps in locating the restaurant, seeing previous reviews and information on how you can contact the restaurant.

Template Details

Made by

Team Engati

Category

E-Commerce / Shopping

Capabilities

Customer Support

Connect customers to an agent via the live chat option in case of complex queries.

FAQ's

Answer queries by allowing the bot to parse and provide relevant information from the documents using docuSense.

Feedback/Survey

Collect feedback from customers

Case Study

How Jurong-Clementi Town Council doubles engagement with chatbots

Challenge

JRTC was looking for a solution to address repetitive questions coming from citizens.

Solution

JRTC created a virtual assistant, Joelle which provides various options to users,making user conversations interactive.Joelle was able to attend to multiple users in real-time to help them get closer to resolving their queries.

How Jurong-Clementi Town Council doubles engagement with chatbots

57%

queries handled by the bot

1.5x

users were handled by the bot