Product Showcase

A chatbot template that allows customers to browse through various product categories and products available. The chatbot also allows to choose a product, get additional information and buy.

Template Details

Made by

Team Engati

Category

E-Commerce / Shopping

Capabilities

Browse Products

Walking customers through catalogues, suggestions, options and recommending products on ecommerce and providing retail support

Place Order

Allow users to add products to the cart

Track order

Customer are able to issue, manage and track order compaints and view delivery dates with the use of chatbots in the logictics industry

Case Study

How Bunaai drives conversion via social channels

Challenge

Bunaai has over a million followers across channels. With such a large audience interacting and the huge inflow of, the team found it difficult to engage and support their customers.

Solution

The bot provides answers to user queries coming about the store, apparel, etc from multiple channels like WhatsApp, Facebook, etc. with the live chat agents takeing up the complex queries coming in. It effectively works as a stream for lead generation.channels. The bot responds to user queries in real-time inceasing engagements.

How Bunaai drives conversion via social channels

74%

queries answered by the bot

96%

improvement in response time

53%

users converted to Marketing Qualified Leads