A chatbot template that allows customers to browse through various product categories and products available. The chatbot also allows to choose a product, get additional information and buy.
E-Commerce / Shopping
Winner - Best Artificial Intelligence Driven Technology Solution
Walking customers through catalogues, suggestions, options and recommending products on ecommerce and providing retail support
Allow users to add products to the cart
Customer are able to issue, manage and track order compaints and view delivery dates with the use of chatbots in the logictics industry
Prebuilt templates that can be easily customized to your needs
Stay on top of your customer conversations with our real-time analytics dashboard
Onboarding and deploying the bot is a breeze
Go omnnichannel with conversations across 15+ channels in one view
How Bunaai drives conversion via social channels
Bunaai has over a million followers across channels. With such a large audience interacting and the huge inflow of, the team found it difficult to engage and support their customers.
The bot provides answers to user queries coming about the store, apparel, etc from multiple channels like WhatsApp, Facebook, etc. with the live chat agents takeing up the complex queries coming in. It effectively works as a stream for lead generation.channels. The bot responds to user queries in real-time inceasing engagements.
queries answered by the bot
improvement in response time
users converted to Marketing Qualified Leads
The Engati chatbot platform is so easy to use and efficient. It does not need technical skills. We are especially impressed with the Dashboard feature where it manages all the questions put in by the user and the user can filter down the questions, alter it, add new questions, and extract report as per his requirement. Also, the support service is appreciable. Overall, we are glad to work with you.
Impressed with how quickly the software continues to evolve and grow.Thank you so much for all the help you've given us. With Engati all of our support tickets have been resolved extremely quickly. On the development side I am also impressed with how quickly the software continues to evolve and grow.
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