Online Store

A chatbot template for online businesses to display their products and services, generate leads and increase engagement with them with the ability to sell their products in a niche market online.

Template Details

Made by

Team Engati

Category

E-Commerce / Shopping

Winner - Best Artificial Intelligence Driven Technology Solution

CODiE Winner Logo

Why Engati is the preferred choice for global logistics companies?

Browse Products

Walking customers through catalogues, suggestions, options and recommending products on ecommerce and providing retail support

Payments

Collect payment via Stripe integration, a PCI DSS compliant payment gateway, in case of prepaid orders

Track Order

Customer are able to issue, manage and track order compaints and view delivery dates with the use of chatbots in the logictics industry

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The Engati Advantage

Prebuilt templates that can be easily customized to your needs

Stay on top of your customer conversations with our real-time analytics dashboard

Onboarding and deploying the bot is a breeze

Go omnnichannel with conversations across 15+ channels in one view

Case Study

How Bunaai drives conversion via social channels

Challenge

Bunaai has over a million followers across channels. With such a large audience interacting and the huge inflow of, the team found it difficult to engage and support their customers.

Solution

The bot provides answers to user queries coming about the store, apparel, etc from multiple channels like WhatsApp, Facebook, etc. with the live chat agents takeing up the complex queries coming in. It effectively works as a stream for lead generation.channels. The bot responds to user queries in real-time inceasing engagements.

How Bunaai drives conversion via social channels

74%

queries answered by the bot

96%

improvement in response time

53%

users converted to Marketing Qualified Leads

Try us, you’re in good company

Anisha Panwar

pWC

The Engati chatbot platform is so easy to use and efficient. It does not need technical skills. We are especially impressed with the Dashboard feature where it manages all the questions put in by the user and the user can filter down the questions, alter it, add new questions, and extract report as per his requirement. Also, the support service is appreciable. Overall, we are glad to work with you.

Max McPhee

Herman Miller

Impressed with how quickly the software continues to evolve and grow.Thank you so much for all the help you've given us. With Engati all of our support tickets have been resolved extremely quickly. On the development side I am also impressed with how quickly the software continues to evolve and grow.

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I am looking for a conversational AI engagement solution for the web and other channels.

I would like for a conversational AI engagement solution for WhatsApp as the primary channel

I am an e-commerce store with Shopify. I am looking for a conversational AI engagement solution for my business

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2000-5000

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