The bot catalogues options for users to choose from and view additional information about selected preferences, the user can also choose to contiue to payment process and login to view their account
Winner - Best Artificial Intelligence Driven Technology Solution
Enable users to calculate property valuation through the chat.
Provide recommendations based on user preferences
Show different offers and rewards available
Prebuilt templates that can be easily customized to your needs
Stay on top of your customer conversations with our real-time analytics dashboard
Onboarding and deploying the bot is a breeze
Go omnnichannel with conversations across 15+ channels in one view
How Hola BB simplifies eCommerce
Hola BB’s current live agent setup could not keep up with the repetitive queries coming in from thousands of customers. They needed a simple solution that’s easy to integrate to reduce the load on the agents.
Engati bot assisted them in answering repetitious questions from thousands of consumers by simply integrating with Shopify.
conversations were handled by the user flows created in the bot
order questions were answered via Shopify integration
Engati with its no coding bot development functionality is very convenient and easy to use. The omnichannel feature makes it accessible for the users. The ability to use a bot in different channels via 1 platform is very handy. We preferred Engati over others for the ease of usage and value for money
Engati has been very helpful in making it easy to build and deploy bots. With Engati we are able to engage more users than before on multiple channels
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