Legal Service

A chatbot template that helps legal consultants and consulting firms to collect lead information. The bot also helps to collect date and time to schedule a call for the customer.

Template Details

Made by

Team Engati

Category

Marketing

Winner - Best Artificial Intelligence Driven Technology Solution

CODiE Winner Logo

Why Engati is the preferred choice for global logistics companies?

Counselling

Provide personalised information over live chat

Customer Support

Connect customers to an agent via the live chat option in case of complex queries.

FAQ's

Answer queries by allowing the bot to parse and provide relevant information from the documents using docuSense.

Schedule a demo

The Engati Advantage

Prebuilt templates that can be easily customized to your needs

Stay on top of your customer conversations with our real-time analytics dashboard

Onboarding and deploying the bot is a breeze

Go omnnichannel with conversations across 15+ channels in one view

Case Study

How Kolkata Municipal Corporation serves 2.7x more citizens with Engati

Challenge

Citizens had to visit the government office physically to book appointments.The queries could be answered only during working hours via phone callsWith only one agent available, it became difficult to respond to every incoming query.

Solution

With Engati’s bot, citizens can book appointments anytime, anywhere using WhatsApp .It improved agent productivity as the bot responds to citizens’ repetitive queries allowing agents to focus on more important tasks.With Engati’s SMS integration, the bot also sends out SMS notifications to citizens and engage with citizenson the channel they prefer.

How Kolkata Municipal Corporation serves 2.7x more citizens with Engati

24x7

Customer Support

36%

citizen queries answered by the bot

80%

reduction in wait time

Try us, you’re in good company

Chilufya Musosha

Co- Founder, eNgoma

It is a product, service and a partnership we would like to grow eNgoma now belongs to the National Covid Response Committee and implemented Engati which helped in terms of reporting and in being able to monitor the current conversation and concerns of the public, which isn’t possible to achieve by using other systems like billboards, flyers etc. This has given us a huge reporting platform that can be fitted into the national reporting system.

Pramod Prakash

Co-founder & CEO - Instalogist

Engati offered a seamless way of integrating with multiple custom APIs, provided good support & customized the solution for our requirements before we even started paying.

Free your mind

View our blogs
Close Icon
Request a Demo!
Get started on Engati with the help of a personalised demo.
Thanks for the information.
We will be shortly getting in touch with you.
Please enter a valid email address.
For any other query reach out to us on contact@engati.com
Close Icon
Congratulations! Your demo is recorded.

Select an option on how Engati can help you.

I am looking for a conversational AI engagement solution for the web and other channels.

I would like for a conversational AI engagement solution for WhatsApp as the primary channel

I am an e-commerce store with Shopify. I am looking for a conversational AI engagement solution for my business

I am looking to partner with Engati to build conversational AI solutions for other businesses

continue
Finish
Close Icon
You're a step away from building your Al chatbot

How many customers do you expect to engage in a month?

Less Than 2000

2000-5000

More than 5000

Finish
Close Icon
Thanks for the information.

We will be shortly getting in touch with you.