Lead Capturing

A chatbot template organizations which require data for increasing their growth, getting information has never been so lighting fast from the users.

Template Details

Made by

Team Engati

Category

Marketing

Capabilities

FAQ's

Answer queries by allowing the bot to parse and provide relevant information from the documents using docuSense.

Lead generation

Engage with customers, convert buyers into more clients and closing more deals.

Customer Support

Connect customers to an agent via the live chat option in case of complex queries.

Case Study

How Bunaai drives conversion via social channels

Challenge

Bunaai has over a million followers across channels. With such a large audience interacting and the huge inflow of, the team found it difficult to engage and support their customers.

Solution

The bot provides answers to user queries coming about the store, apparel, etc from multiple channels like WhatsApp, Facebook, etc. with the live chat agents takeing up the complex queries coming in. It effectively works as a stream for lead generation.channels. The bot responds to user queries in real-time inceasing engagements.

How Bunaai drives conversion via social channels

74%

queries answered by the bot

96%

improvement in response time

53%

users converted to Marketing Qualified Leads