Laundry Service

A chatbot template that solves the complete process of taking orders for a laundry shop. It accepts an order for laundry, collects address information and helps the user to select a date of pickup.

Template Details

Made by

Team Engati

Category

E-Commerce / Shopping

Capabilities

Booking

Collect information around the user’s travel preferences and basic details, Store the collected information into a CRM

Bill Payments

Allow users to recharge and pay their bills via Stripe integration, a PCI DSS compliant payment gateway.

Customer Support

Connect customers to an agent via the live chat option in case of complex queries.

Case Study

How Bunaai drives conversion via social channels

Challenge

Bunaai has over a million followers across channels. With such a large audience interacting and the huge inflow of, the team found it difficult to engage and support their customers.

Solution

The bot provides answers to user queries coming about the store, apparel, etc from multiple channels like WhatsApp, Facebook, etc. with the live chat agents takeing up the complex queries coming in. It effectively works as a stream for lead generation.channels. The bot responds to user queries in real-time inceasing engagements.

How Bunaai drives conversion via social channels

74%

queries answered by the bot

96%

improvement in response time

53%

users converted to Marketing Qualified Leads