A chatbot template that solves the complete process of taking orders for a laundry shop. It accepts an order for laundry, collects address information and helps the user to select a date of pickup.
Template Details
Made by
Team Engati
Category
E-Commerce / Shopping
Winner - Best Artificial Intelligence Driven Technology Solution
Collect information around the user’s travel preferences and basic details, Store the collected information into a CRM
Allow users to recharge and pay their bills via Stripe integration, a PCI DSS compliant payment gateway.
Connect customers to an agent via the live chat option in case of complex queries.
Prebuilt templates that can be easily customized to your needs
Stay on top of your customer conversations with our real-time analytics dashboard
Onboarding and deploying the bot is a breeze
Go omnnichannel with conversations across 15+ channels in one view
How Bunaai drives conversion via social channels
Challenge
Bunaai has over a million followers across channels. With such a large audience interacting and the huge inflow of, the team found it difficult to engage and support their customers.
Solution
The bot provides answers to user queries coming about the store, apparel, etc from multiple channels like WhatsApp, Facebook, etc. with the live chat agents takeing up the complex queries coming in. It effectively works as a stream for lead generation.channels. The bot responds to user queries in real-time inceasing engagements.
74%
queries answered by the bot
96%
improvement in response time
53%
users converted to Marketing Qualified Leads
We are extremely grateful to the team at Engati for providing us with their platform and the engineering power to build this bot in a matter of a few days. The platform offers ease of use to folks with little or no experience in bot building
The Engati chatbot platform is so easy to use and efficient. It does not need technical skills. We are especially impressed with the Dashboard feature where it manages all the questions put in by the user and the user can filter down the questions, alter it, add new questions, and extract report as per his requirement. Also, the support service is appreciable. Overall, we are glad to work with you.
Select an option on how Engati can help you.
I am looking for a conversational AI engagement solution for the web and other channels.
I would like for a conversational AI engagement solution for WhatsApp as the primary channel
I am an e-commerce store with Shopify. I am looking for a conversational AI engagement solution for my business
I am looking to partner with Engati to build conversational AI solutions for other businesses
How many customers do you expect to engage in a month?
We will be shortly getting in touch with you.
