A chatbot template that solves the complete process of taking orders for a laundry shop. It accepts an order for laundry, collects address information and helps the user to select a date of pickup.
Template Details
Made by
Team Engati
Category
E-Commerce / Shopping
How Bunaai drives conversion via social channels
Challenge
Bunaai has over a million followers across channels. With such a large audience interacting and the huge inflow of, the team found it difficult to engage and support their customers.
Solution
The bot provides answers to user queries coming about the store, apparel, etc from multiple channels like WhatsApp, Facebook, etc. with the live chat agents takeing up the complex queries coming in. It effectively works as a stream for lead generation.channels. The bot responds to user queries in real-time inceasing engagements.
74%
queries answered by the bot
96%
improvement in response time
53%
users converted to Marketing Qualified Leads
