A chatbot template which allows the user to get connected with language experts and learn new languages according to their preference.
Template Details
Made by
Team Engati
Category
Education
How Qassim University modernizes education with Engati
Challenge
With thousands of followers across multiple channels, it was difficult for Qassim University to engage users and answer their queries promptly.
Solution
Qassim university designed a chatbot that could make user conversations interactive & answer queries immediately.The bot can engage multiple users at once and reduce wait times.
90%
queries answered without agent assistance
30x
users handled by the bot
88%
improvement in response time