Insurance Consulting

A chatbot template allowing the user to choose from a range of insurances, customizable to their own needs and acquiring of data specific to their request thus increasing trust and transparency.

Template Details

Made by

Team Engati

Category

Finance

Winner - Best Artificial Intelligence Driven Technology Solution

CODiE Winner Logo

Why Engati is the preferred choice for global logistics companies?

Generate Quote

Generate and share a quote by integrating the bot with cloud-based or on-premise legacy systems

Lead Generation

Engage with customers, convert buyers into more clients and closing more deals.

Customer Support

Connect customers to an agent via the live chat option in case of complex queries.

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The Engati Advantage

Prebuilt templates that can be easily customized to your needs

Stay on top of your customer conversations with our real-time analytics dashboard

Onboarding and deploying the bot is a breeze

Go omnnichannel with conversations across 15+ channels in one view

Case Study

How QIC has increased engagements Tenfold

Challenge

With over 2.5k daily incoming users from multiple channels and regions, it was becoming increasingly diicult for QIC to attend to every user. This led to longer waiting times and higher customer attrition.

Solution

QIC integrates Engati easily with their platform and legacy systems to answer repetitive queries and provide 24/7 support.All required information around claims, policies, and quotes are captured and processed by the bot reducing calls to agent with improved engagements.

How QIC has increased engagements Tenfold

62%

Queries that were answered by the bot

3x

The bot could handle 3x more users than agents.

10.5x

Conversations were handled by the bot

Try us, you’re in good company

Varunkumar Mungara

VP - IT & MIS, Qatar Insurance group.

Engati Chatbot not only works for general FAQs but also serves as a selling channel for us.Through our website we are now offering insurance purchase and support. A majority of our customers are being served by the bots. So this is not just serving general FAQs but also serves as a selling channel for us which is going well.

Jerome van der Linden

Founder, Bot Implementation Institute

Engati is a very robust and easy to use multichannel Bot platform.Their great service and development makes it a highly flexible off-the-shelve solution which we advice for a lot of our clients. Their unique technical flexibility makes everything possible without the need for in-depth development expertise.

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