The bot showcases different HR policies and lets the user raise any concern or issue they might have. The bot also consists of authentication before letting any user talking to it. The end-user of the template can link their own authentication portal or make their regex to ensure the correct employee uses the bot.
Winner - Best Artificial Intelligence Driven Technology Solution
Answer queries by allowing the bot to parse and provide relevant information from the documents using docuSense.
Provide personalised information over live chat
Collect feedback from customers
Prebuilt templates that can be easily customized to your needs
Stay on top of your customer conversations with our real-time analytics dashboard
Onboarding and deploying the bot is a breeze
Go omnnichannel with conversations across 15+ channels in one view
How Oleeo simplifies HR processes
With the huge inflow of repetitive queries coming, HR departments found it diicult to provide support while boosting productivity. Oleeo needed a solution that could automate support across these organizations.
The bot has scalable upport,24/7. The repetitive queries are mostly answered by bot thus improving agent productivity.Oleeo was able to implement and deploy the same solution across all the organizations with engati's easy and flexible conversational modeler.
more users handled than an agent
users handled without agent support
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