The bot showcases different HR policies and lets the user raise any concern or issue they might have. The bot also consists of authentication before letting any user talking to it. The end-user of the template can link their own authentication portal or make their regex to ensure the correct employee uses the bot.
Template Details
Made by
Team Engati
Category
HR
How Oleeo simplifies HR processes
Challenge
With the huge inflow of repetitive queries coming, HR departments found it diicult to provide support while boosting productivity. Oleeo needed a solution that could automate support across these organizations.
Solution
The bot has scalable upport,24/7. The repetitive queries are mostly answered by bot thus improving agent productivity.Oleeo was able to implement and deploy the same solution across all the organizations with engati's easy and flexible conversational modeler.
1.5x
more users handled than an agent
85%
users handled without agent support
