A simple starter level chatbot that is powerful and efficient. It allows you to book rooms and services. Use it as a template for your customers and gather momentum on your hotel website.
Winner - Best Artificial Intelligence Driven Technology Solution
Walking customers through catalogues, suggestions, options and recommending products on ecommerce and providing retail support
Collect information around the user’s travel preferences and basic details, Store the collected information into a CRM
Collect payment via Stripe integration, a PCI DSS compliant payment gateway, in case of prepaid orders
Prebuilt templates that can be easily customized to your needs
Stay on top of your customer conversations with our real-time analytics dashboard
Onboarding and deploying the bot is a breeze
Go omnnichannel with conversations across 15+ channels in one view
How TBO Holidays serves customers better through automated support
Since TBO Holidays relied on email as their primary communication channel, high volumes of incoming emails created bottlenecks that hindered agent productivity.
Engati’s conversational modeler helped TBO Holidays create interactive dialog flows that helps users find answers to their questions in a matter of seconds. The bot handles inquiries 24/7 engaging with multiple users at the same time.
users handled by the bot
of the questions were handled by the bot flows
increase in engagements via bot
Engati’s platform is easy to understand as well as easy to use both from a technical and non technical perspective. The post sales support has also been great. We would definitely recommend Engati to others as it is a highly reliable system
I have found that the Engati product delivers all we need and more.We believe it will be a great platform to build with and grow with, as we see bots, both external facing and internal facing, as a growing requirement.
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