A chatbot template that provides information on facilities, accolades, admission process of an education institution.
Winner - Best Artificial Intelligence Driven Technology Solution
Walking customers through catalogues, suggestions, options and recommending products on ecommerce and providing retail support
Provide personalised information over live chat
Connect customers to an agent via the live chat option in case of complex queries.
Prebuilt templates that can be easily customized to your needs
Stay on top of your customer conversations with our real-time analytics dashboard
Onboarding and deploying the bot is a breeze
Go omnnichannel with conversations across 15+ channels in one view
How Podar reduces turnaround time
With constant streams of queries coming in and diiculties with integrating systems to store leads, it was becoming a challenge for Podar to optimize engagement and admissions.
The bot responds to queries around admissions,curriculum, fees and much more.Engati’s live chat enabled Podar to onboard agents quickly. The bot also fetches user information, effectively working as a stream for lead generation.
queries were answered by the bot
reduction in resolution time
users were converted to MQLs
It is a product, service and a partnership we would like to grow eNgoma now belongs to the National Covid Response Committee and implemented Engati which helped in terms of reporting and in being able to monitor the current conversation and concerns of the public, which isn’t possible to achieve by using other systems like billboards, flyers etc. This has given us a huge reporting platform that can be fitted into the national reporting system.
Engati has worked really well for us. Their chatbots make it easy to create individualized learning experiences
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