How Gramhal brings farmers & traders together with an Engati chatbot
Gramhal was struggling to facilitate communication between farmers and traders as they faced significant challenges in using mobile applications for inquiries and information.
Based on the Mandi (local market) the bot provides information on the latest prices for every crop with every queries answered. Engati's omnichannel feature enabled Gramhal to deploy the bot on an app that the farmers and traders were already using 23 times a day - WhatsApp.
queries answered by the bot
farmers & traders used the bot on a regular basis