A chatbot template to help handle issues with food delivery orders like order tracking, scheduling, returns, etc
E-Commerce / Shopping
Winner - Best Artificial Intelligence Driven Technology Solution
Allow users to add products to the cart
Customer are able to issue, manage and track order compaints and view delivery dates with the use of chatbots in the logictics industry
Send payment reminders, new offers, and promotional updates via the bot.
Prebuilt templates that can be easily customized to your needs
Stay on top of your customer conversations with our real-time analytics dashboard
Onboarding and deploying the bot is a breeze
Go omnnichannel with conversations across 15+ channels in one view
How Garasi optimizes shopping with Facebook deployment
With the huge inflow of repetitive queries coming, it was difficult to scale and attend to these customers in real-time.
Garasi's bot was able to fetch the contact number from the database and reply back to the customer to respond to queries.Garasi needed a system which was able to handle queries coming in from Facebook Marketplace. With Engati’s omnichannel feature, they were able to deploy the bot on Facebook Messenger.
Queries were answered by the bot
Reduction in response time
Engati has worked really well for us. Their chatbots make it easy to create individualized learning experiences
Engati’s platform is easy to understand as well as easy to use both from a technical and non technical perspective. The post sales support has also been great. We would definitely recommend Engati to others as it is a highly reliable system
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