Food and Beverages

The bot collects user data and displays cataogue of products for user to search from and place their order. The user can also set up appointments selecting their prefered time slots.

Template Details

Made by

Team Engati

Category

E-Commerce / Shopping

Winner - Best Artificial Intelligence Driven Technology Solution

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Why Engati is the preferred choice for global logistics companies?

Browse Products

Walking customers through catalogues, suggestions, options and recommending products on ecommerce and providing retail support

Place Order

Allow users to add products to the cart

Payments

Collect payment via Stripe integration, a PCI DSS compliant payment gateway, in case of prepaid orders

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The Engati Advantage

Prebuilt templates that can be easily customized to your needs

Stay on top of your customer conversations with our real-time analytics dashboard

Onboarding and deploying the bot is a breeze

Go omnnichannel with conversations across 15+ channels in one view

Case Study

How Hola BB simplifies eCommerce

Challenge

Hola BB’s current live agent setup could not keep up with the repetitive queries coming in from thousands of customers. They needed a simple solution that’s easy to integrate to reduce the load on the agents.

Solution

Engati bot assisted them in answering repetitious questions from thousands of consumers by simply integrating with Shopify.

How Hola BB simplifies eCommerce

96.80%

conversations were handled by the user flows created in the bot

35%

order questions were answered via Shopify integration

Try us, you’re in good company

Chilufya Musosha

Co- Founder, eNgoma

It is a product, service and a partnership we would like to grow eNgoma now belongs to the National Covid Response Committee and implemented Engati which helped in terms of reporting and in being able to monitor the current conversation and concerns of the public, which isn’t possible to achieve by using other systems like billboards, flyers etc. This has given us a huge reporting platform that can be fitted into the national reporting system.

Nikhil

L&T

Engati with its no coding bot development functionality is very convenient and easy to use. The omnichannel feature makes it accessible for the users. The ability to use a bot in different channels via 1 platform is very handy. We preferred Engati over others for the ease of usage and value for money

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