The bot collects user data and displays cataogue of products for user to search from and place their order. The user can also set up appointments selecting their prefered time slots.
E-Commerce / Shopping
Winner - Best Artificial Intelligence Driven Technology Solution
Walking customers through catalogues, suggestions, options and recommending products on ecommerce and providing retail support
Allow users to add products to the cart
Collect payment via Stripe integration, a PCI DSS compliant payment gateway, in case of prepaid orders
Prebuilt templates that can be easily customized to your needs
Stay on top of your customer conversations with our real-time analytics dashboard
Onboarding and deploying the bot is a breeze
Go omnnichannel with conversations across 15+ channels in one view
How Hola BB simplifies eCommerce
Hola BB’s current live agent setup could not keep up with the repetitive queries coming in from thousands of customers. They needed a simple solution that’s easy to integrate to reduce the load on the agents.
Engati bot assisted them in answering repetitious questions from thousands of consumers by simply integrating with Shopify.
conversations were handled by the user flows created in the bot
order questions were answered via Shopify integration
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