The bot catalogues course options for users to choose from and view additional information about selected preferences, option to set up appointments available to the user
Template Details
Made by
Team Engati
Category
Education
Winner - Best Artificial Intelligence Driven Technology Solution
Provide personalised information over live chat
Collect information around the user’s travel preferences and basic details, Store the collected information into a CRM
Allow users to recharge and pay their bills via Stripe integration, a PCI DSS compliant payment gateway.
Prebuilt templates that can be easily customized to your needs
Stay on top of your customer conversations with our real-time analytics dashboard
Onboarding and deploying the bot is a breeze
Go omnnichannel with conversations across 15+ channels in one view
How Jurong-Clementi Town Council doubles engagement with chatbots
Challenge
JRTC was looking for a solution to address repetitive questions coming from citizens.
Solution
JRTC created a virtual assistant, Joelle which provides various options to users,making user conversations interactive.Joelle was able to attend to multiple users in real-time to help them get closer to resolving their queries.
57%
queries handled by the bot
1.5x
users were handled by the bot
Engati has worked really well for us. Their chatbots make it easy to create individualized learning experiences
Engati is a very robust and easy to use multichannel Bot platform.Their great service and development makes it a highly flexible off-the-shelve solution which we advice for a lot of our clients. Their unique technical flexibility makes everything possible without the need for in-depth development expertise.
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