Driving School

The bot catalogues course options for users to choose from and view additional information about selected preferences, option to set up appointments available to the user

Template Details

Made by

Team Engati

Capabilities

Counselling

Provide personalised information over live chat

Booking

Collect information around the user’s travel preferences and basic details, Store the collected information into a CRM

Bill Payments

Allow users to recharge and pay their bills via Stripe integration, a PCI DSS compliant payment gateway.

Case Study

How Jurong-Clementi Town Council doubles engagement with chatbots

Challenge‍

JRTC was looking for a solution to address repetitive questions coming from citizens.

Solution

JRTC created a virtual assistant, Joelle which provides various options to users,making user conversations interactive.Joelle was able to attend to multiple users in real-time to help them get closer to resolving their queries.

How Jurong-Clementi Town Council doubles engagement with chatbots

57%

queries handled by the bot

1.5x

users were handled by the bot