Consulting Agency

This bot helps a consulting agency to garner leads and showcase their work to their customers.

Template Details

Made by

Team Engati

Category

Marketing

Capabilities

Counselling

Provide personalised information over live chat

Customer Support

Connect customers to an agent via the live chat option in case of complex queries.

Browse Products

Walking customers through catalogues, suggestions, options and recommending products on ecommerce and providing retail support

Case Study

How Gramhal brings farmers & traders together with an Engati chatbot

Challenge

Gramhal was struggling to facilitate communication between farmers and traders as they faced significant challenges in using mobile applications for inquiries and information.

Solution

Based on the Mandi (local market) the bot provides information on the latest prices for every crop with every queries answered. Engati's omnichannel feature enabled Gramhal to deploy the bot on an app that the farmers and traders were already using 23 times a day - WhatsApp.

How Gramhal brings farmers & traders together with an Engati chatbot

92%

queries answered by the bot

62%

farmers & traders used the bot on a regular basis

1500

interactions/hour