Car Service Scheduler

A chatbot template which tailored for car dealerships facilitating service booking for cars, provides features for accident assistance, hotline access, nearest center locator as well as other supporting functionality like customer query handling, service and general feedback, etc.

Template Details

Made by

Team Engati

Category

E-Commerce / Shopping

Capabilities

Customer Support

Connect customers to an agent via the live chat option in case of complex queries.

Lead generation

Engage with customers, convert buyers into more clients and closing more deals.

Schedule appoinment

Schedulting appointments, booking time slots, sending emails.

Case Study

How Garasi optimizes shopping with Facebook deployment

Challenge

With the huge inflow of repetitive queries coming, it was difficult to scale and attend to these customers in real-time.

Solution

Garasi's bot was able to fetch the contact number from the database and reply back to the customer to respond to queries.Garasi needed a system which was able to handle queries coming in from Facebook Marketplace. With Engati’s omnichannel feature, they were able to deploy the bot on Facebook Messenger.

How Garasi optimizes shopping with Facebook deployment

87.60%

Queries were answered by the bot

77%

Reduction in response time