A chatbot template which tailored for car dealerships facilitating service booking for cars, provides features for accident assistance, hotline access, nearest center locator as well as other supporting functionality like customer query handling, service and general feedback, etc.
E-Commerce / Shopping
Winner - Best Artificial Intelligence Driven Technology Solution
Connect customers to an agent via the live chat option in case of complex queries.
Engage with customers, convert buyers into more clients and closing more deals.
Schedulting appointments, booking time slots, sending emails.
Prebuilt templates that can be easily customized to your needs
Stay on top of your customer conversations with our real-time analytics dashboard
Onboarding and deploying the bot is a breeze
Go omnnichannel with conversations across 15+ channels in one view
How Garasi optimizes shopping with Facebook deployment
With the huge inflow of repetitive queries coming, it was difficult to scale and attend to these customers in real-time.
Garasi's bot was able to fetch the contact number from the database and reply back to the customer to respond to queries.Garasi needed a system which was able to handle queries coming in from Facebook Marketplace. With Engati’s omnichannel feature, they were able to deploy the bot on Facebook Messenger.
Queries were answered by the bot
Reduction in response time
It is a product, service and a partnership we would like to grow eNgoma now belongs to the National Covid Response Committee and implemented Engati which helped in terms of reporting and in being able to monitor the current conversation and concerns of the public, which isn’t possible to achieve by using other systems like billboards, flyers etc. This has given us a huge reporting platform that can be fitted into the national reporting system.
Impressed with how quickly the software continues to evolve and grow.Thank you so much for all the help you've given us. With Engati all of our support tickets have been resolved extremely quickly. On the development side I am also impressed with how quickly the software continues to evolve and grow.
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