A chatbot template for your sweet tooth! Customers can order cakes right from the chatbot Whether it's a birthday, anniversary, wedding or it's chocolate, strawberry or a customised cake!
Template Details
Made by
Team Engati
Category
E-Commerce / Shopping
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Winner - Best Artificial Intelligence Driven Technology Solution
Allow users to recharge and pay their bills via Stripe integration, a PCI DSS compliant payment gateway.
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Allow users to add products to the cart
Walking customers through catalogues, suggestions, options and recommending products on ecommerce and providing retail support
Prebuilt templates that can be easily customized to your needs
Stay on top of your customer conversations with our real-time analytics dashboard
Onboarding and deploying the bot is a breeze
Go omnnichannel with conversations across 15+ channels in one view
How Garasi optimizes shopping with Facebook deployment
Challenge
With the huge inflow of repetitive queries coming, it was difficult to scale and attend to these customers in real-time.
Solution
Garasi's bot was able to fetch the contact number from the database and reply back to the customer to respond to queries.Garasi needed a system which was able to handle queries coming in from Facebook Marketplace. With Engati’s omnichannel feature, they were able to deploy the bot on Facebook Messenger.
87.60%
Queries were answered by the bot
77%
Reduction in response time
Impressed with how quickly the software continues to evolve and grow.Thank you so much for all the help you've given us. With Engati all of our support tickets have been resolved extremely quickly. On the development side I am also impressed with how quickly the software continues to evolve and grow.
Engati with its no coding bot development functionality is very convenient and easy to use. The omnichannel feature makes it accessible for the users. The ability to use a bot in different channels via 1 platform is very handy. We preferred Engati over others for the ease of usage and value for money
Select an option on how Engati can help you.
I am looking for a conversational AI engagement solution for the web and other channels.
I would like for a conversational AI engagement solution for WhatsApp as the primary channel
I am an e-commerce store with Shopify. I am looking for a conversational AI engagement solution for my business
I am looking to partner with Engati to build conversational AI solutions for other businesses
How many customers do you expect to engage in a month?
We will be shortly getting in touch with you.
