Cake Order

A chatbot template for your sweet tooth! Customers can order cakes right from the chatbot Whether it's a birthday, anniversary, wedding or it's chocolate, strawberry or a customised cake!

Template Details

Made by

Team Engati

Category

E-Commerce / Shopping

Capabilities

Bill Payments

Allow users to recharge and pay their bills via Stripe integration, a PCI DSS compliant payment gateway.

Place Order

Allow users to add products to the cart

Browse Products

Walking customers through catalogues, suggestions, options and recommending products on ecommerce and providing retail support

Case Study

How Garasi optimizes shopping with Facebook deployment

Challenge

With the huge inflow of repetitive queries coming, it was difficult to scale and attend to these customers in real-time.

Solution

Garasi's bot was able to fetch the contact number from the database and reply back to the customer to respond to queries.Garasi needed a system which was able to handle queries coming in from Facebook Marketplace. With Engati’s omnichannel feature, they were able to deploy the bot on Facebook Messenger.

How Garasi optimizes shopping with Facebook deployment

87.60%

Queries were answered by the bot

77%

Reduction in response time