Airline

A chatbot template that helps you book to and fro flights and also gives the option of selecting seats

Template Details

Made by

Team Engati

Category

Travel

Capabilities

Booking

Collect information around the user’s travel preferences and basic details, Store the collected information into a CRM

Customer Support

Connect customers to an agent via the live chat option in case of complex queries.

Payments

Collect payment via Stripe integration, a PCI DSS compliant payment gateway, in case of prepaid orders

Case Study

Sayaji group

Challenge

With millions of followers across channels, Sayaji group found it difficult to scale engagement across channels.

Solution

With Engati’s conversational modeler, Sayaji was able to design interactive flows on the bot. The bot responded to common queries around bookings, restaurants drastically reducing number of queries directed to agents.Along with answering questions, the bot collected user information, effectively acting as a lead generation stream.

Sayaji group

98%

queries were answered by the bot

53%

users were converted to leads

64%

increase in engagements with WhatsApp bot