With millions of followers across channels, Sayaji group found it difficult to scale engagement across channels.
With Engati’s conversational modeler, Sayaji was able to design interactive flows on the bot. The bot responded to common queries around bookings, restaurants drastically reducing number of queries directed to agents.Along with answering questions, the bot collected user information, effectively acting as a lead generation stream.
queries were answered by the bot
users were converted to leads
increase in engagements with WhatsApp bot