Airline

A chatbot template that helps you book to and fro flights and also gives the option of selecting seats

Template Details

Made by

Team Engati

Category

Travel

Winner - Best Artificial Intelligence Driven Technology Solution

CODiE Winner Logo

Why Engati is the preferred choice for global logistics companies?

Booking

Collect information around the user’s travel preferences and basic details, Store the collected information into a CRM

Customer Support

Connect customers to an agent via the live chat option in case of complex queries.

Payments

Collect payment via Stripe integration, a PCI DSS compliant payment gateway, in case of prepaid orders

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The Engati Advantage

Prebuilt templates that can be easily customized to your needs

Stay on top of your customer conversations with our real-time analytics dashboard

Onboarding and deploying the bot is a breeze

Go omnnichannel with conversations across 15+ channels in one view

Case Study

Sayaji group

Challenge

With millions of followers across channels, Sayaji group found it difficult to scale engagement across channels.

Solution

With Engati’s conversational modeler, Sayaji was able to design interactive flows on the bot. The bot responded to common queries around bookings, restaurants drastically reducing number of queries directed to agents.Along with answering questions, the bot collected user information, effectively acting as a lead generation stream.

Sayaji group

98%

queries were answered by the bot

53%

users were converted to leads

64%

increase in engagements with WhatsApp bot

Try us, you’re in good company

Jerrin Zachariah

Senior Digital Marketing Specialist Tokio Marine Insurance

In a span of a few weeks, Engati has helped us a lot in saving time & efforts as 71% queries are handled by the bot. TMNF is now present on multiple channels with the bot helping us in driving conversions.

Pramod Prakash

Co-founder & CEO - Instalogist

Engati offered a seamless way of integrating with multiple custom APIs, provided good support & customized the solution for our requirements before we even started paying.

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