A chatbot template that helps you book to and fro flights and also gives the option of selecting seats
Winner - Best Artificial Intelligence Driven Technology Solution
Collect information around the user’s travel preferences and basic details, Store the collected information into a CRM
Connect customers to an agent via the live chat option in case of complex queries.
Collect payment via Stripe integration, a PCI DSS compliant payment gateway, in case of prepaid orders
Prebuilt templates that can be easily customized to your needs
Stay on top of your customer conversations with our real-time analytics dashboard
Onboarding and deploying the bot is a breeze
Go omnnichannel with conversations across 15+ channels in one view
With millions of followers across channels, Sayaji group found it difficult to scale engagement across channels.
With Engati’s conversational modeler, Sayaji was able to design interactive flows on the bot. The bot responded to common queries around bookings, restaurants drastically reducing number of queries directed to agents.Along with answering questions, the bot collected user information, effectively acting as a lead generation stream.
queries were answered by the bot
users were converted to leads
increase in engagements with WhatsApp bot
In a span of a few weeks, Engati has helped us a lot in saving time & efforts as 71% queries are handled by the bot. TMNF is now present on multiple channels with the bot helping us in driving conversions.
Engati offered a seamless way of integrating with multiple custom APIs, provided good support & customized the solution for our requirements before we even started paying.
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