Women's healthcare

The bot takes user information and enables user to set reminders , notification and appointments based on user preferences

Template Details

Made by

Team Engati

Category

Education

Capabilities

Browse Products

Walking customers through catalogues, suggestions, options and recommending products on ecommerce and providing retail support

Counselling

Provide personalised information over live chat

FAQ's

Answer queries by allowing the bot to parse and provide relevant information from the documents using docuSense.

Case Study

UNIVER is a private institution, provider of health services for the areas of Optometry and Ophthalmology

Challenge

Univer has thousands of customers landing on their website every day. As businesses and customers were in lockdown due to the pandemic, it became difficult for Univer to engage and guide their customers.

Solution

With Engati’s conversational modeler, they were able to create interactive flows to handle the user queries.The user data collection application of the bot helped them generate prospective lead information to pursue. multilingual option helped engage local users

UNIVER is a private institution, provider of health services for the areas of Optometry and Ophthalmology

99.40%

user interactions are handled by bot flows

70%

users converted to MQLs