Women's healthcare

The bot takes user information and enables user to set reminders , notification and appointments based on user preferences

Template Details

Made by

Team Engati

Category

Education

Winner - Best Artificial Intelligence Driven Technology Solution

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Why Engati is the preferred choice for global logistics companies?

Browse Products

Walking customers through catalogues, suggestions, options and recommending products on ecommerce and providing retail support

Counselling

Provide personalised information over live chat

FAQ's

Answer queries by allowing the bot to parse and provide relevant information from the documents using docuSense.

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The Engati Advantage

Prebuilt templates that can be easily customized to your needs

Stay on top of your customer conversations with our real-time analytics dashboard

Onboarding and deploying the bot is a breeze

Go omnnichannel with conversations across 15+ channels in one view

Case Study

UNIVER is a private institution, provider of health services for the areas of Optometry and Ophthalmology

Challenge

Univer has thousands of customers landing on their website every day. As businesses and customers were in lockdown due to the pandemic, it became difficult for Univer to engage and guide their customers.

Solution

With Engati’s conversational modeler, they were able to create interactive flows to handle the user queries.The user data collection application of the bot helped them generate prospective lead information to pursue. multilingual option helped engage local users

UNIVER is a private institution, provider of health services for the areas of Optometry and Ophthalmology

99.40%

user interactions are handled by bot flows

70%

users converted to MQLs

Try us, you’re in good company

Max McPhee

Herman Miller

Impressed with how quickly the software continues to evolve and grow.Thank you so much for all the help you've given us. With Engati all of our support tickets have been resolved extremely quickly. On the development side I am also impressed with how quickly the software continues to evolve and grow.

Anum Ishtiaq

Customer Service Supervisor, iMile

Engati has been very helpful in making it easy to build and deploy bots. With Engati we are able to engage more users than before on multiple channels

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