The bot takes user information and enables user to set reminders , notification and appointments based on user preferences
Winner - Best Artificial Intelligence Driven Technology Solution
Walking customers through catalogues, suggestions, options and recommending products on ecommerce and providing retail support
Provide personalised information over live chat
Answer queries by allowing the bot to parse and provide relevant information from the documents using docuSense.
Prebuilt templates that can be easily customized to your needs
Stay on top of your customer conversations with our real-time analytics dashboard
Onboarding and deploying the bot is a breeze
Go omnnichannel with conversations across 15+ channels in one view
UNIVER is a private institution, provider of health services for the areas of Optometry and Ophthalmology
Univer has thousands of customers landing on their website every day. As businesses and customers were in lockdown due to the pandemic, it became difficult for Univer to engage and guide their customers.
With Engati’s conversational modeler, they were able to create interactive flows to handle the user queries.The user data collection application of the bot helped them generate prospective lead information to pursue. multilingual option helped engage local users
user interactions are handled by bot flows
users converted to MQLs
Impressed with how quickly the software continues to evolve and grow.Thank you so much for all the help you've given us. With Engati all of our support tickets have been resolved extremely quickly. On the development side I am also impressed with how quickly the software continues to evolve and grow.
Engati has been very helpful in making it easy to build and deploy bots. With Engati we are able to engage more users than before on multiple channels
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