Scam Safeguard

This chatbot template collects information of the most frequently happening scams

Template Details

Made by

Team Engati

Capabilities

Counselling

Provide personalised information over live chat

Customer Support

Connect customers to an agent via the live chat option in case of complex queries.

FAQ's

Answer queries by allowing the bot to parse and provide relevant information from the documents using docuSense.

Case Study

How XACBank streamlines financial services

Challenge‍

Since XAC Bank aims to provide comprehensive financial services with dignity and speed, they needed a solution that could keep up with their customers’ demands.

Solution

XAC Bank creates and trains its solution to answer queries around the nearest ATMs, internet banking, loans, cards, etc. with the help of Engati's conversational modeler.It scales engagements, improve accessibility and presence for users.

How XACBank streamlines financial services

60.60%

queries answered by the bot

users were handled by the bot

80%

the population prefers Facebook over other channels.