Salon Scheduler

A chatbot template that provides information regarding services provided by a salon. Helps the user select a service and book an appointment for the same.

Template Details

Made by

Team Engati

Category

E-Commerce / Shopping

Capabilities

Schedule appoinment

Schedulting appointments, booking time slots, sending emails.

Payments

Collect payment via Stripe integration, a PCI DSS compliant payment gateway, in case of prepaid orders

Place Order

Allow users to add products to the cart

Case Study

How DR Couriers improves logistics support with Engati

Challenge

Customers were reaching out across several channels like phone calls, WhatsApp, email etc., which made it difficult for agents to hop across channels and manage all the conversations.

Solution

Engati’s live chat enabled DR Courier to onboard agents quickly and respond to queries with context.With Engati’s omnichannel capabilities in OneView inbox helps DR Couriers to deploy the solution across channels and made it possible for agents and the bot to respond with context from previous conversations.

How DR Couriers improves logistics support with Engati

80%

reduction in wait time

36%

users preferred WhatsApp over other channels