Pick and Drop

A chatbot template for every move that you forget, and it gets you everything right at your place.

Template Details

Made by

Team Engati

Category

E-Commerce / Shopping

Winner - Best Artificial Intelligence Driven Technology Solution

CODiE Winner Logo

Why Engati is the preferred choice for global logistics companies?

Track Order

Customer are able to issue, manage and track order compaints and view delivery dates with the use of chatbots in the logictics industry

Returns & Refunds

Provide users the option to return the order via the bot

Payments

Collect payment via Stripe integration, a PCI DSS compliant payment gateway, in case of prepaid orders

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The Engati Advantage

Prebuilt templates that can be easily customized to your needs

Stay on top of your customer conversations with our real-time analytics dashboard

Onboarding and deploying the bot is a breeze

Go omnnichannel with conversations across 15+ channels in one view

Case Study

How iMile improves operational efficiency

Challenge

With the huge inflow of repetitive queries coming, it was a struggle for iMile to scale engagement while boosting agent productivity. iMile needed a solution that engages customers over Facebook and their Website.

Solution

The bot answers multiple queries at once with multilingual support feature.With Engati’s omnichannel feature, iMIle deploys the bot on Facebook, WhatsApp, and website, attending to queries across multiple channel.

How iMile improves operational efficiency

17x

users handled by the bot across channels

52.30%

of users preferred Arabic over English

94%

overhead cost avoided

Try us, you’re in good company

Jerrin Zachariah

Senior Digital Marketing Specialist Tokio Marine Insurance

In a span of a few weeks, Engati has helped us a lot in saving time & efforts as 71% queries are handled by the bot. TMNF is now present on multiple channels with the bot helping us in driving conversions.

Anum Ishtiaq

Customer Service Supervisor, iMile

Engati has been very helpful in making it easy to build and deploy bots. With Engati we are able to engage more users than before on multiple channels

Free your mind

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