This chatbot helps your customers to place an order over a chat and in turn, save time and money by automating the process.
E-Commerce / Shopping
Winner - Best Artificial Intelligence Driven Technology Solution
Walking customers through catalogues, suggestions, options and recommending products on ecommerce and providing retail support
Allow users to add products to the cart
Customer are able to issue, manage and track order compaints and view delivery dates with the use of chatbots in the logictics industry
Prebuilt templates that can be easily customized to your needs
Stay on top of your customer conversations with our real-time analytics dashboard
Onboarding and deploying the bot is a breeze
Go omnnichannel with conversations across 15+ channels in one view
COVID-19 has revolutionized the customer journeys across industries. Users now expect answers and services to be as quick as possible. To meet the consumer needs, Group Landmark was looking for a solution that can provide support to the users in real time.
Engati's quick response over omnichannel helped them in answering customer queries quickly.
questions are answered by the bot
users preferred WhatsApp over website
visitors were converted to MQLs
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