A mortgage is a massive financial commitment, so your customers need to know how much it’s going to cost - and you’ll always be here to help as the mortgage sales professional. The bot allows homebuyers to utilise a mortgage calculator and view the amortisation of a home loan.
Template Details
Made by
Team Engati
Category
Finance
TMNF’s secret to delighting customers: Tokio
Challenge
TMNF needed a solution to reduce customer wait times and attend to customer queries coming from multiple channels.
Solution
The bot provides quotes, renews a policy, reviews claim status,and answers FAQs round the clock. It fetches user information and can be deployed across 14 channels.
71%
Queries that were answered by the bot
78.50%
Visitors converted to MQLs