First Aid Knowledge

Some knowledge of basic first aid could mean the difference between life and death. Consider testing your first aid knowledge through our bot, so that you will be able to manage if someone is injured or becomes ill.

Template Details

Made by

Team Engati





Answer queries by allowing the bot to parse and provide relevant information from the documents using docuSense.


Provide personalised information over live chat

Customer Support

Connect customers to an agent via the live chat option in case of complex queries.

Case Study

Derailing COVID-19 with Engati


With large volumes of requests for medicines, oxygen units, and hospital beds coming in, it was becoming diicult for CovidAsha to attend to these urgent requests.


Due to the nature of how rapidly the virus spreads, CovidAsha could be deployed immediately to reach as many people possible. It also provides real-time updates on vaccinations and responds on FAQs. It has multilingual support with engati's omnichannel capabilities.

Derailing COVID-19 with Engati

3 days

Go-To-Market time


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Languages supported: Bengali, English, Gujarati, Hindi, Kannada,Tamil, Telugu