Some knowledge of basic first aid could mean the difference between life and death. Consider testing your first aid knowledge through our bot, so that you will be able to manage if someone is injured or becomes ill.
Winner - Best Artificial Intelligence Driven Technology Solution
Answer queries by allowing the bot to parse and provide relevant information from the documents using docuSense.
Provide personalised information over live chat
Connect customers to an agent via the live chat option in case of complex queries.
Prebuilt templates that can be easily customized to your needs
Stay on top of your customer conversations with our real-time analytics dashboard
Onboarding and deploying the bot is a breeze
Go omnnichannel with conversations across 15+ channels in one view
Derailing COVID-19 with Engati
With large volumes of requests for medicines, oxygen units, and hospital beds coming in, it was becoming diicult for CovidAsha to attend to these urgent requests.
Due to the nature of how rapidly the virus spreads, CovidAsha could be deployed immediately to reach as many people possible. It also provides real-time updates on vaccinations and responds on FAQs. It has multilingual support with engati's omnichannel capabilities.
users marked it as helpful
Languages supported: Bengali, English, Gujarati, Hindi, Kannada,Tamil, Telugu
We are extremely grateful to the team at Engati for providing us with their platform and the engineering power to build this bot in a matter of a few days. The platform offers ease of use to folks with little or no experience in bot building
It is a product, service and a partnership we would like to grow eNgoma now belongs to the National Covid Response Committee and implemented Engati which helped in terms of reporting and in being able to monitor the current conversation and concerns of the public, which isn’t possible to achieve by using other systems like billboards, flyers etc. This has given us a huge reporting platform that can be fitted into the national reporting system.
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