Digital Data Storage

A chatbot template for a prominent digital data storage company in the world presenting its products & global client base.

Template Details

Made by

Team Engati

Category

Education

Capabilities

FAQ's

Answer queries by allowing the bot to parse and provide relevant information from the documents using docuSense.

Counselling

Provide personalised information over live chat

Lead generation

Engage with customers, convert buyers into more clients and closing more deals.

Case Study

Derailing COVID-19 in Zambia

Challenge

Zambia was facing diiculties battling misinformation and fake news regarding COVID-19.They initially set up call centres to answer their citizen’s questions, but there was no way they could scale these call centres to suiciently deal with the influx of queries.

Solution

MoH Zambia use the most popular channel ie whatsapp to reach wider audience.With Engati, all they had to do was provide the WhatsApp Business number and the rest was taken care of. Engati has a quick solution called DocuSense technology, it became easier to train the bot by directly uploading documents.

Derailing COVID-19 in Zambia

71.00%

population in Zambia uses WhatsApp.

20 days

saved with the bot deployed

34

user flows that were created in 7 days