Cyberbullying is a major concern in today's online communities. Awareness of the same is urgent. With this chatbot, you can simulate Cyberbully, Educate people on the same, and speed awareness.
Template Details
Made by
Team Engati
Category
Education
Winner - Best Artificial Intelligence Driven Technology Solution
Provide personalised information over live chat
Answer queries by allowing the bot to parse and provide relevant information from the documents using docuSense.
Connect customers to an agent via the live chat option in case of complex queries.
Prebuilt templates that can be easily customized to your needs
Stay on top of your customer conversations with our real-time analytics dashboard
Onboarding and deploying the bot is a breeze
Go omnnichannel with conversations across 15+ channels in one view
Derailing COVID-19 in Zambia
Challenge
Zambia was facing diiculties battling misinformation and fake news regarding COVID-19.They initially set up call centres to answer their citizen’s questions, but there was no way they could scale these call centres to suiciently deal with the influx of queries.
Solution
MoH Zambia use the most popular channel ie whatsapp to reach wider audience.With Engati, all they had to do was provide the WhatsApp Business number and the rest was taken care of. Engati has a quick solution called DocuSense technology, it became easier to train the bot by directly uploading documents.
71.00%
population in Zambia uses WhatsApp.
20 days
saved with the bot deployed
34
user flows that were created in 7 days
We are extremely grateful to the team at Engati for providing us with their platform and the engineering power to build this bot in a matter of a few days. The platform offers ease of use to folks with little or no experience in bot building
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It is a product, service and a partnership we would like to grow eNgoma now belongs to the National Covid Response Committee and implemented Engati which helped in terms of reporting and in being able to monitor the current conversation and concerns of the public, which isn’t possible to achieve by using other systems like billboards, flyers etc. This has given us a huge reporting platform that can be fitted into the national reporting system.
Select an option on how Engati can help you.
I am looking for a conversational AI engagement solution for the web and other channels.
I would like for a conversational AI engagement solution for WhatsApp as the primary channel
I am an e-commerce store with Shopify. I am looking for a conversational AI engagement solution for my business
I am looking to partner with Engati to build conversational AI solutions for other businesses
How many customers do you expect to engage in a month?
We will be shortly getting in touch with you.
