Cyberbullying is a major concern in today's online communities. Awareness of the same is urgent. With this chatbot, you can simulate Cyberbully, Educate people on the same, and speed awareness.
Winner - Best Artificial Intelligence Driven Technology Solution
Provide personalised information over live chat
Answer queries by allowing the bot to parse and provide relevant information from the documents using docuSense.
Connect customers to an agent via the live chat option in case of complex queries.
Prebuilt templates that can be easily customized to your needs
Stay on top of your customer conversations with our real-time analytics dashboard
Onboarding and deploying the bot is a breeze
Go omnnichannel with conversations across 15+ channels in one view
Derailing COVID-19 in Zambia
Zambia was facing diiculties battling misinformation and fake news regarding COVID-19.They initially set up call centres to answer their citizen’s questions, but there was no way they could scale these call centres to suiciently deal with the influx of queries.
MoH Zambia use the most popular channel ie whatsapp to reach wider audience.With Engati, all they had to do was provide the WhatsApp Business number and the rest was taken care of. Engati has a quick solution called DocuSense technology, it became easier to train the bot by directly uploading documents.
population in Zambia uses WhatsApp.
saved with the bot deployed
user flows that were created in 7 days
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