A chatbot template for Plastic and Cosmetic surgery agencies which allows the user to receive online consultation and schedule appointments on the basis of their exact preferences/requirements.
Winner - Best Artificial Intelligence Driven Technology Solution
Walking customers through catalogues, suggestions, options and recommending products on ecommerce and providing retail support
Connect customers to an agent via the live chat option in case of complex queries.
Answer queries by allowing the bot to parse and provide relevant information from the documents using docuSense.
Prebuilt templates that can be easily customized to your needs
Stay on top of your customer conversations with our real-time analytics dashboard
Onboarding and deploying the bot is a breeze
Go omnnichannel with conversations across 15+ channels in one view
How LivSpace skyrockets customer satisfaction by 45%
With millions of followers across channels, LivSpace found it diicult to scale engagement across channels.
The bot answers incoming queries 24/7 while also collecting user details to further shorten the sales cycle.Along with the bot, LivSpace quickly onboarded multiple agents on the platform to answer complex questions through Live chat with omnichannel capabilities.
interactions handled by the bot
reduction in resolution time
decrease in response time
We are extremely grateful to the team at Engati for providing us with their platform and the engineering power to build this bot in a matter of a few days. The platform offers ease of use to folks with little or no experience in bot building
It is a product, service and a partnership we would like to grow eNgoma now belongs to the National Covid Response Committee and implemented Engati which helped in terms of reporting and in being able to monitor the current conversation and concerns of the public, which isn’t possible to achieve by using other systems like billboards, flyers etc. This has given us a huge reporting platform that can be fitted into the national reporting system.
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