A chatbot template for cleaning agents. The user can acquire cleaning services and get answers to their queries related to the products used in the cleaning process.
Template Details
Made by
Team Engati
Category
Customer Support
Winner - Best Artificial Intelligence Driven Technology Solution
Walking customers through catalogues, suggestions, options and recommending products on ecommerce and providing retail support
Schedulting appointments, booking time slots, sending emails.
Engage with customers, convert buyers into more clients and closing more deals.
Prebuilt templates that can be easily customized to your needs
Stay on top of your customer conversations with our real-time analytics dashboard
Onboarding and deploying the bot is a breeze
Go omnnichannel with conversations across 15+ channels in one view
How Gramhal brings farmers & traders together with an Engati chatbot
Challenge
Gramhal was struggling to facilitate communication between farmers and traders as they faced significant challenges in using mobile applications for inquiries and information.
Solution
Based on the Mandi (local market) the bot provides information on the latest prices for every crop with every queries answered. Engati's omnichannel feature enabled Gramhal to deploy the bot on an app that the farmers and traders were already using 23 times a day - WhatsApp.
92%
queries answered by the bot
62%
farmers & traders used the bot on a regular basis
1500
interactions/hour
Engati’s platform is easy to understand as well as easy to use both from a technical and non technical perspective. The post sales support has also been great. We would definitely recommend Engati to others as it is a highly reliable system
Engati has been very helpful in making it easy to build and deploy bots. With Engati we are able to engage more users than before on multiple channels
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