A chatbot template for cleaning agents. The user can acquire cleaning services and get answers to their queries related to the products used in the cleaning process.
Template Details
Made by
Team Engati
Category
Customer Support
How Gramhal brings farmers & traders together with an Engati chatbot
Challenge
Gramhal was struggling to facilitate communication between farmers and traders as they faced significant challenges in using mobile applications for inquiries and information.
Solution
Based on the Mandi (local market) the bot provides information on the latest prices for every crop with every queries answered. Engati's omnichannel feature enabled Gramhal to deploy the bot on an app that the farmers and traders were already using 23 times a day - WhatsApp.
92%
queries answered by the bot
62%
farmers & traders used the bot on a regular basis
1500
interactions/hour