B2B SaaS Product

An essential in lead generation and SaaS platform information tool. This Chatbot's aim is familiarising customers with the product.

Template Details

Made by

Team Engati

Category

HR

Capabilities

Counselling

Provide personalised information over live chat

FAQ's

Answer queries by allowing the bot to parse and provide relevant information from the documents using docuSense.

Feedback/Survey

Collect feedback from customers

Case Study

How Oleeo simplifies HR processes

Challenge

With the huge inflow of repetitive queries coming, HR departments found it diicult to provide support while boosting productivity. Oleeo needed a solution that could automate support across these organizations.

Solution

The bot has scalable upport,24/7. The repetitive queries are mostly answered by bot thus improving agent productivity.Oleeo was able to implement and deploy the same solution across all the organizations with engati's easy and flexible conversational modeler.

How Oleeo simplifies HR processes

1.5x

more users handled than an agent

85%

users handled without agent support