customer support chatbot

Engati CX is a community of Digital professionals, marketeers, technologists, media, customer service and experience professionals

customer support chatbot

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Interviews

Customer Experience

Learn what experts have to say on improving customer experience in turn to benefit your organization.

what is a chatbot

Learn how to use chatbots for product recommendations, service booking, inquiries, eCommerce, investing or even just for talking to.

Simplified Customer Experience
Ricardo Saltz Gulko

what is a chatbot

Learn how to use chatbots for product recommendations, service booking, inquiries, eCommerce, investing or even just for talking to.

Decoding Customer Needs
Jeanne Bliss

what is a chatbot

Learn how to use chatbots for product recommendations, service booking, inquiries, eCommerce, investing or even just for talking to.

How to Create Personalized Experiences at Scale
Adam Toporek

what is a chatbot

Learn how to use chatbots for product recommendations, service booking, inquiries, eCommerce, investing or even just for talking to.

Finding the value of X in CX
Nate Brown

what is a chatbot

Learn how to use chatbots for product recommendations, service booking, inquiries, eCommerce, investing or even just for talking to.

How to Craft a Seamless Customer Journey
Dan Gingiss

what is a chatbot

Learn how to use chatbots for product recommendations, service booking, inquiries, eCommerce, investing or even just for talking to.

How to Make your CX Customer-Centric
Colin Shaw

what is a chatbot

Learn how to use chatbots for product recommendations, service booking, inquiries, eCommerce, investing or even just for talking to.

Personalize your Pitch
Carson Heady

what is a chatbot

Learn how to use chatbots for product recommendations, service booking, inquiries, eCommerce, investing or even just for talking to.

The Art of Providing Value to Consumers
Elise Quevedo

what is a chatbot

Learn how to use chatbots for product recommendations, service booking, inquiries, eCommerce, investing or even just for talking to.

Customer Experience
Shep Hyken

what is a chatbot

Learn how to use chatbots for product recommendations, service booking, inquiries, eCommerce, investing or even just for talking to.

Neuromarketing for CX
Roger Dooley

what is a chatbot

Learn how to use chatbots for product recommendations, service booking, inquiries, eCommerce, investing or even just for talking to.

5 Whys of CX
Ben Motteram

what is a chatbot

Learn how to use chatbots for product recommendations, service booking, inquiries, eCommerce, investing or even just for talking to.

Empathizing With Customers
Annette Franz

what is a chatbot

Learn how to use chatbots for product recommendations, service booking, inquiries, eCommerce, investing or even just for talking to.

The layers of CX innovation
Andy Mura

what is a chatbot

Learn how to use chatbots for product recommendations, service booking, inquiries, eCommerce, investing or even just for talking to.

Journey to Customer Centricity
Silvana Buljan

what is a chatbot

Learn how to use chatbots for product recommendations, service booking, inquiries, eCommerce, investing or even just for talking to.

EX & CX: The Virtuous Cycle
Jessica Noble

what is a chatbot

Learn how to use chatbots for product recommendations, service booking, inquiries, eCommerce, investing or even just for talking to.

Micro-moments that matter
Jeannie Walters

what is a chatbot

Learn how to use chatbots for product recommendations, service booking, inquiries, eCommerce, investing or even just for talking to.

Mass Personalization
Joe Pine

what is a chatbot

Learn how to use chatbots for product recommendations, service booking, inquiries, eCommerce, investing or even just for talking to.

Empathy, collaboration & growth with AI
Dennis Wakabayashi

what is a chatbot

Learn how to use chatbots for product recommendations, service booking, inquiries, eCommerce, investing or even just for talking to.

The 4 building blocks of CX
Raul Amigo

what is a chatbot

Learn how to use chatbots for product recommendations, service booking, inquiries, eCommerce, investing or even just for talking to.

Intrinsic Motivation for Extrinsic Results
Claire Boscq Scott

what is a chatbot

Learn how to use chatbots for product recommendations, service booking, inquiries, eCommerce, investing or even just for talking to.

The tech vision for your CX mission
Amas Tenumah

what is a chatbot

Learn how to use chatbots for product recommendations, service booking, inquiries, eCommerce, investing or even just for talking to.

Humanizing Business Inside Out
Stacy Sherman

what is a chatbot

Learn how to use chatbots for product recommendations, service booking, inquiries, eCommerce, investing or even just for talking to.

The Experience Ecosystem
Shukri Cornelius

what is a chatbot

Learn how to use chatbots for product recommendations, service booking, inquiries, eCommerce, investing or even just for talking to.

Service and personalization- the heros of CX
Dilpreet Singh

Future of Business

Ready, reset, and reinvent - the fastest emerging trends in business, technology and design

what is a chatbot

Learn how to use chatbots for product recommendations, service booking, inquiries, eCommerce, investing or even just for talking to.

Survival Tech for Startups
Matteo Rizzi

what is a chatbot

Learn how to use chatbots for product recommendations, service booking, inquiries, eCommerce, investing or even just for talking to.

Building Global Powerhouses
Joanne Moretti

what is a chatbot

Learn how to use chatbots for product recommendations, service booking, inquiries, eCommerce, investing or even just for talking to.

Building Scalable Brands
Michael King

what is a chatbot

Learn how to use chatbots for product recommendations, service booking, inquiries, eCommerce, investing or even just for talking to.

Understand the world through data
Bob E. Hayes

what is a chatbot

Learn how to use chatbots for product recommendations, service booking, inquiries, eCommerce, investing or even just for talking to.

Building Winning Businesses With Tech
Glen Gilmore

what is a chatbot

Learn how to use chatbots for product recommendations, service booking, inquiries, eCommerce, investing or even just for talking to.

Leadership amongst Youth
Neville Gaunt

what is a chatbot

Learn how to use chatbots for product recommendations, service booking, inquiries, eCommerce, investing or even just for talking to.

Revolutionizing EdTech
Angela Maiers

what is a chatbot

Learn how to use chatbots for product recommendations, service booking, inquiries, eCommerce, investing or even just for talking to.

How to Innovate with Technological Convergence
Jeremy Scrivens

what is a chatbot

Learn how to use chatbots for product recommendations, service booking, inquiries, eCommerce, investing or even just for talking to.

Future of Digital Marketing
Shane Barker

what is a chatbot

Learn how to use chatbots for product recommendations, service booking, inquiries, eCommerce, investing or even just for talking to.

AI in HealthTech & EdTech
Kevin Jackson

what is a chatbot

Learn how to use chatbots for product recommendations, service booking, inquiries, eCommerce, investing or even just for talking to.

Social Selling Strategy
Tim Hughes

what is a chatbot

Learn how to use chatbots for product recommendations, service booking, inquiries, eCommerce, investing or even just for talking to.

Making Brands Social
Samantha Kelly

what is a chatbot

Learn how to use chatbots for product recommendations, service booking, inquiries, eCommerce, investing or even just for talking to.

Influencer Marketing: The Next Storm
Chelsea Larson-Andrews

what is a chatbot

Learn how to use chatbots for product recommendations, service booking, inquiries, eCommerce, investing or even just for talking to.

From Finserv to Fintech
Vikaas M. Sachdeva

what is a chatbot

Learn how to use chatbots for product recommendations, service booking, inquiries, eCommerce, investing or even just for talking to.

Content Targeting Tips
Dr. Robin Kiera

what is a chatbot

Learn how to use chatbots for product recommendations, service booking, inquiries, eCommerce, investing or even just for talking to.

A Peek into Industry 4.0
Shailendra Kumar

what is a chatbot

Learn how to use chatbots for product recommendations, service booking, inquiries, eCommerce, investing or even just for talking to.

Your B2B Marketing Tool Belt
Tom Pick

what is a chatbot

Learn how to use chatbots for product recommendations, service booking, inquiries, eCommerce, investing or even just for talking to.

Tools to enhance marketing campaigns
Christoph Trappe

what is a chatbot

Learn how to use chatbots for product recommendations, service booking, inquiries, eCommerce, investing or even just for talking to.

The fusion of marketing & tech
Mark Schaefer

what is a chatbot

Learn how to use chatbots for product recommendations, service booking, inquiries, eCommerce, investing or even just for talking to.

Leadership in Good and Bad Times
Marshall Goldsmith

what is a chatbot

Learn how to use chatbots for product recommendations, service booking, inquiries, eCommerce, investing or even just for talking to.

The marketing transformation Muntazir Haider

what is a chatbot

Learn how to use chatbots for product recommendations, service booking, inquiries, eCommerce, investing or even just for talking to.

Content Marketing Chatbots Adriana Tica

what is a chatbot

Learn how to use chatbots for product recommendations, service booking, inquiries, eCommerce, investing or even just for talking to.

Personal Branding Hacks
Ian Moyse

what is a chatbot

Learn how to use chatbots for product recommendations, service booking, inquiries, eCommerce, investing or even just for talking to.

Empathic Marketing
Mike Allton

what is a chatbot

Learn how to use chatbots for product recommendations, service booking, inquiries, eCommerce, investing or even just for talking to.

Personalize your Pitch
Carson Heady

what is a chatbot

Learn how to use chatbots for product recommendations, service booking, inquiries, eCommerce, investing or even just for talking to.

3 Pillars of Content Marketing Keith Keller

what is a chatbot

Learn how to use chatbots for product recommendations, service booking, inquiries, eCommerce, investing or even just for talking to.

Gamification in Marketing
Nicolas Babin

what is a chatbot

Learn how to use chatbots for product recommendations, service booking, inquiries, eCommerce, investing or even just for talking to.

Building a loyal fan-base for your brand
David Scott

what is a chatbot

Learn how to use chatbots for product recommendations, service booking, inquiries, eCommerce, investing or even just for talking to.

Engaging Digitally
Howard Wolpoff

what is a chatbot

Learn how to use chatbots for product recommendations, service booking, inquiries, eCommerce, investing or even just for talking to.

Building B2B bonds
Bernie Borges

what is a chatbot

Learn how to use chatbots for product recommendations, service booking, inquiries, eCommerce, investing or even just for talking to.

Mobile Marketing
John Andrews

what is a chatbot

Learn how to use chatbots for product recommendations, service booking, inquiries, eCommerce, investing or even just for talking to.

Word of Mouth Marketing
Saul Colt

what is a chatbot

Learn how to use chatbots for product recommendations, service booking, inquiries, eCommerce, investing or even just for talking to.

Remodeling Business Models Antonio Santos

what is a chatbot

Learn how to use chatbots for product recommendations, service booking, inquiries, eCommerce, investing or even just for talking to.

Will COVID change sales strategies?
Daryn Mason

what is a chatbot

Learn how to use chatbots for product recommendations, service booking, inquiries, eCommerce, investing or even just for talking to.

Return on Relationship
Ted Rubin

Conversational Automation

Discover how you can best incorporate Conversational Automation practices to yield higher rates of success.

what is a chatbot

Learn how to use chatbots for product recommendations, service booking, inquiries, eCommerce, investing or even just for talking to.

AI in Customer Experience
Frank Eliason

what is a chatbot

Learn how to use chatbots for product recommendations, service booking, inquiries, eCommerce, investing or even just for talking to.

Automation Applications in Business
Avrohom Gottheil

what is a chatbot

Learn how to use chatbots for product recommendations, service booking, inquiries, eCommerce, investing or even just for talking to.

Future of Automation
Arjen Van Berkum

what is a chatbot

Learn how to use chatbots for product recommendations, service booking, inquiries, eCommerce, investing or even just for talking to.

The 3 Pillars of Social Impact
Dr. Sally Eaves

what is a chatbot

Learn how to use chatbots for product recommendations, service booking, inquiries, eCommerce, investing or even just for talking to.

The Next Big Tech
Dinis Guarda

what is a chatbot

Learn how to use chatbots for product recommendations, service booking, inquiries, eCommerce, investing or even just for talking to.

Gamification in Marketing
Nicolas Babin

what is a chatbot

Learn how to use chatbots for product recommendations, service booking, inquiries, eCommerce, investing or even just for talking to.

3 Pillars of Content Marketing
Keith Keller

what is a chatbot

Learn how to use chatbots for product recommendations, service booking, inquiries, eCommerce, investing or even just for talking to.

Mass Personalization
Joe Pine

what is a chatbot

Learn how to use chatbots for product recommendations, service booking, inquiries, eCommerce, investing or even just for talking to.

Personal Branding Hacks
Ian Moyse

what is a chatbot

Learn how to use chatbots for product recommendations, service booking, inquiries, eCommerce, investing or even just for talking to.

Personalizing with Data
Lori Schwartz

AI revolution

Adapt to the latest emerging technology for your business and participate in the AI revolution

what is a chatbot

Learn how to use chatbots for product recommendations, service booking, inquiries, eCommerce, investing or even just for talking to.

The Tech in Airlines
Shane Fogle

what is a chatbot

Learn how to use chatbots for product recommendations, service booking, inquiries, eCommerce, investing or even just for talking to.

The TECH in FinTech
David M. Brear

what is a chatbot

Learn how to use chatbots for product recommendations, service booking, inquiries, eCommerce, investing or even just for talking to.

Real-Time Solutions with AI
Mike Kail

what is a chatbot

Learn how to use chatbots for product recommendations, service booking, inquiries, eCommerce, investing or even just for talking to.

Overtake your competitors with AI
Jeff Kagan

what is a chatbot

Learn how to use chatbots for product recommendations, service booking, inquiries, eCommerce, investing or even just for talking to.

Cloud Computing & AI
Neil Cattermull

what is a chatbot

Learn how to use chatbots for product recommendations, service booking, inquiries, eCommerce, investing or even just for talking to.

The AI Experience
Adrian Swinscoe

what is a chatbot

Learn how to use chatbots for product recommendations, service booking, inquiries, eCommerce, investing or even just for talking to.

Inclusivity within AI & Cyberspaces
Tyler Cohen Wood

what is a chatbot

Learn how to use chatbots for product recommendations, service booking, inquiries, eCommerce, investing or even just for talking to.

AI, the Economy’s Backbone
Chuck Brooks

what is a chatbot

Learn how to use chatbots for product recommendations, service booking, inquiries, eCommerce, investing or even just for talking to.

Can AI fight the Pandemic?
Franco Ronconi

what is a chatbot

Learn how to use chatbots for product recommendations, service booking, inquiries, eCommerce, investing or even just for talking to.

Adopting AI Culture
Paul Colmer

what is a chatbot

Learn how to use chatbots for product recommendations, service booking, inquiries, eCommerce, investing or even just for talking to.

Data and Tech Philosophy
Dr. Peter Meyers

what is a chatbot

Learn how to use chatbots for product recommendations, service booking, inquiries, eCommerce, investing or even just for talking to.

Human-Centric Technology
Kate O’Neill

what is a chatbot

Learn how to use chatbots for product recommendations, service booking, inquiries, eCommerce, investing or even just for talking to.

Wearables vs The Virus
João Bocas

what is a chatbot

Learn how to use chatbots for product recommendations, service booking, inquiries, eCommerce, investing or even just for talking to.

Machine Learning Across Disciplines
Dr. Andreas K. Maier

what is a chatbot

Learn how to use chatbots for product recommendations, service booking, inquiries, eCommerce, investing or even just for talking to.

Top 10 Tips to Harness AI
Katie King

what is a chatbot

Learn how to use chatbots for product recommendations, service booking, inquiries, eCommerce, investing or even just for talking to.

5 Gaps To Be Filled With AI
Helen Yu

what is a chatbot

Learn how to use chatbots for product recommendations, service booking, inquiries, eCommerce, investing or even just for talking to.

Can AI shape Risk Assessment?
Steve Tunstall

what is a chatbot

Learn how to use chatbots for product recommendations, service booking, inquiries, eCommerce, investing or even just for talking to.

Humanizing AI
Dr. Johannes Drooghaag

what is a chatbot

Learn how to use chatbots for product recommendations, service booking, inquiries, eCommerce, investing or even just for talking to.

All-pervasive AI
Nigel Willson

what is a chatbot

Learn how to use chatbots for product recommendations, service booking, inquiries, eCommerce, investing or even just for talking to.

Tech for bootstrapped startups Hari T.N

what is a chatbot

Learn how to use chatbots for product recommendations, service booking, inquiries, eCommerce, investing or even just for talking to.

AI in HealthTech & EdTech
Kevin Jackson

what is a chatbot

Learn how to use chatbots for product recommendations, service booking, inquiries, eCommerce, investing or even just for talking to.

Trend tracking with Artificial Intelligence
Chris West

what is a chatbot

Learn how to use chatbots for product recommendations, service booking, inquiries, eCommerce, investing or even just for talking to.

AI- A new perspective
Sarah Gratton

what is a chatbot

Learn how to use chatbots for product recommendations, service booking, inquiries, eCommerce, investing or even just for talking to.

The endless possibilities of EdTech
Yadu Munthu

what is a chatbot

Learn how to use chatbots for product recommendations, service booking, inquiries, eCommerce, investing or even just for talking to.

Knowing your audience with AI Ardath Albee

what is a chatbot

Learn how to use chatbots for product recommendations, service booking, inquiries, eCommerce, investing or even just for talking to.

Data-driven decisions
Nico Gramenz

what is a chatbot

Learn how to use chatbots for product recommendations, service booking, inquiries, eCommerce, investing or even just for talking to.

7 Steps to understand Audience Insights
Thea Cole

Digital Transformation

Digital Transformation - A Digital Roadmap and Adoption Solutions for Your Business

what is a chatbot

Learn how to use chatbots for product recommendations, service booking, inquiries, eCommerce, investing or even just for talking to.

The Corporate Digital Network
Giuliano Liguori

what is a chatbot

Learn how to use chatbots for product recommendations, service booking, inquiries, eCommerce, investing or even just for talking to.

Rapid Digital Transformation
Luis Suarez

what is a chatbot

Learn how to use chatbots for product recommendations, service booking, inquiries, eCommerce, investing or even just for talking to.

Digital Enterprises
Dion Hinchcliffe

what is a chatbot

Learn how to use chatbots for product recommendations, service booking, inquiries, eCommerce, investing or even just for talking to.

The 3D’s of Digital Transformation
Linda Grasso

what is a chatbot

Learn how to use chatbots for product recommendations, service booking, inquiries, eCommerce, investing or even just for talking to.

Cloud and Digital Transformation
Sarbjeet Johal

what is a chatbot

Learn how to use chatbots for product recommendations, service booking, inquiries, eCommerce, investing or even just for talking to.

Digital Transformation
Vladimer Botsvadze

what is a chatbot

Learn how to use chatbots for product recommendations, service booking, inquiries, eCommerce, investing or even just for talking to.

Fine-tune your business with the latest tech trends
Jay McBain

what is a chatbot

Learn how to use chatbots for product recommendations, service booking, inquiries, eCommerce, investing or even just for talking to.

Future of Technology
Antonio Grasso

what is a chatbot

Learn how to use chatbots for product recommendations, service booking, inquiries, eCommerce, investing or even just for talking to.

Digital Foundations
Doyle Buehler

what is a chatbot

Learn how to use chatbots for product recommendations, service booking, inquiries, eCommerce, investing or even just for talking to.

Value-Driven Transformations
Jakomi Matthews

what is a chatbot

Learn how to use chatbots for product recommendations, service booking, inquiries, eCommerce, investing or even just for talking to.

Technology Amid COVID
Bill Mew

what is a chatbot

Learn how to use chatbots for product recommendations, service booking, inquiries, eCommerce, investing or even just for talking to.

Fintech: From Legacy to Innovation
April Rudin

what is a chatbot

Learn how to use chatbots for product recommendations, service booking, inquiries, eCommerce, investing or even just for talking to.

Customer Oriented Tech
Cyril Coste

what is a chatbot

Learn how to use chatbots for product recommendations, service booking, inquiries, eCommerce, investing or even just for talking to.

Post Pandemic Tech
Gary Bizzo

what is a chatbot

Learn how to use chatbots for product recommendations, service booking, inquiries, eCommerce, investing or even just for talking to.

The journey from analog to digital
Lee Bryant

what is a chatbot

Learn how to use chatbots for product recommendations, service booking, inquiries, eCommerce, investing or even just for talking to.

Creating Digital Organiazations Jagmohan Singh

what is a chatbot

Learn how to use chatbots for product recommendations, service booking, inquiries, eCommerce, investing or even just for talking to.

Getting 2 steps ahead with tech Steven Van Belleghem

what is a chatbot

Learn how to use chatbots for product recommendations, service booking, inquiries, eCommerce, investing or even just for talking to.

Growing through feedback Roberta O' Keith

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About Engati

Engati is a world renowned chatbot platforms to build bots in minutes without programming. Build once and publish across 14 major channel platforms - WhatsApp, FB messenger, Kik, Telegram, Line, Viber, Skype, Slack, Website and others. Supports intelligent paths, train, copy, analytics, and private labeling. Leverage the power of machine learning, NLP/NLU to design your very own chatbot for customer service, lead generation amongst others