Business Transformation

Digital Citizen Experiences - What Governments must implement

Maya Khalifeh
May 4
1-2 mins

Table of contents

Key takeawaysCollaboration platforms are essential to the new way of workingEmployees prefer engati over emailEmployees play a growing part in software purchasing decisionsThe future of work is collaborativeMethodology

Maya Khalifeh

Maya Khalifeh is the winner of the “Customer Experience Professional of the Year” award at the Gulf Customer Experience Awards 2020.

She’s the Customer Experience Manager at INDEVCO, where she helps companies achieve business transformation, set up customer retention plans, strategize, acquire and execute global CXM methods and strategies.

With over 15 years of experience of strategizing and working with CEOs, Presidents, VPs, Management teams, etc, she holds the position of Citizen Experience Design.

Strategist at the Civil Society Network for the Digital Transformation in Lebanon- where they’re planning for digital transformation across the nation.

Andy is the Co-Founder and CIO of SwissCognitive - The Global AI Hub. He’s also the President of the Swiss IT Leadership Forum.

Andy is a digital enterprise leader and is transforming business strategies keeping the best interests of shareholders, customers, and employees in mind.

Follow him for your daily dose of AI news and thoughts on using AI to improve your business.

Catch our interview with Andy on AI in daily life

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