Future of CX

Crafting 5-star customer experiences

Christoff J. Weihman
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May 4
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1-2 mins

Table of contents

Key takeawaysCollaboration platforms are essential to the new way of workingEmployees prefer engati over emailEmployees play a growing part in software purchasing decisionsThe future of work is collaborativeMethodology
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Christoff J. Weihman

Christoff J. Weihman is a Keynote Speaker, & America’s Favorite Five Star Customer Service/Customer Experience Expert.

He is the Best-Selling Author of 2 outstanding books on Five Star Customer Service & Hospitality; Getting to WOW! & The Customer Experience.

He is the Founding President of the National Customer Service Association (NCSA), Las Vegas Chapter.

His Company, ASPIRE Enterprises, is a Customer Service Training & Consulting Company that specializes in teaching, training, & empowering companies and organizations to elevate the Service they deliver to their clientele.

Andy is the Co-Founder and CIO of SwissCognitive - The Global AI Hub. He’s also the President of the Swiss IT Leadership Forum.

Andy is a digital enterprise leader and is transforming business strategies keeping the best interests of shareholders, customers, and employees in mind.

Follow him for your daily dose of AI news and thoughts on using AI to improve your business.

Catch our interview with Andy on AI in daily life

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