WhatsApp chatbot now available in 3 pricing plans - 250 USD for 10K messages, 333 USD for 30K messages and 600 USD for 100K messages, all inclusive.
customer support chatbot

Chatbots for Comprehensive Customer Support

Learn how to build chatbots for Customer Support

customer support chatbot
The Big Idea
Support is the critical function for a satisfied customer base. The waiting time expected by customers today is very less. Chatbots are helping support be more efficient and available at all times.
 Chatbots are programmed to learn from past conversations and they continue to evolve. With the chatbots handling bulk of the simpler queries, your team is free to focus on the heavy lifting. The entire support team can be up-skilled to focus on complex queries. Organisations are rolling this model out and seeing customer experience improve. Key capabilities being rolled out include: 

- 24x7 Service availability
- Empower your support team
- Automated ticket creation
- Seamless transition from digital to human
- Automated support status tracking

Customer Interaction will be handled without human agents by 2021
People use a customer service bot to get a quick answer in an emergency
Natural Language Processing
live chat integration
Live Chat
auto routing
Auto Routing 
file upload
File Uploads 
bot analytics
Ticket management
Create Tickets
Track Ticket Status
Knowledge Management
Search information from FAQs
Access Tech Support Articles
Technical Support
Upload Multimedia for Support
Trained bot to Respond with Simple Queries
Automate Common Tasks
Human Support
Live Chat
Auto Routing